Ben Fullman, Author at Altigen

It is no secret that there are hundreds of millions of Microsoft Office 365 users worldwide (that’s right… hundreds of millions… Microsoft doesn’t release much data on users but did confirm earlier this year there were over 100 million users of their 365 product). It is also no secret that a very, very small majority of […]

SIP trunking continues to be an appealing option for businesses who are looking to reduce costs and protect their data. Even if you’re under a contract with a PSTN provider, SIP trunking can be combined with your solution to ensure maximum efficiency and security as failover. By diversifying your call paths with SIP trunking, you’ll […]

Moving your telecommunications systems to the cloud is a trend that no longer asks the question of “if” but “when.” A Cloud Hosted IP PBX is becoming an inevitable move for many companies. Either your phone system is outdated, needs replacement, or is no longer cost effective. You know the cloud is here to stay… it is practically guaranteed a […]

Long gone are the myths that remote employees will spend their days binge watching Netflix or running errands on the company’s dime. The Harvard Business Review made concrete contradictions to these assumptions in a recent study, siting that working from home can save a company an estimated $1,900 per employee for a nine month period. Companies will save money […]

By now you know we’re a fan of Skype for Business and the capabilities it offers to small or large companies. When integrating all the ways you communicate with a Unified Communication platform and expanding the abilities of Skype for Business, you increase productivity, simplify workflows and increase profitability. The next consideration that comes into play […]

Think back to your school days, when power outages or system failures meant freedom from work or sometimes even early release. The liberation you felt as a young school kid is polar opposite to the feeling you’ll have if your company experiences system failure. No one will be shouting cheers of joy if their progress on […]

AltiGen’s Mike Plumer, Vice President of Sales, was featured in CUInsight this month for his article, Member Satisfaction: Inspect What You Expect. The article is below and is geared towards CU executives looking to improve member experience by measuring member satisfaction: In the manufacturing world, “inspecting what you expect” has been the long-accepted model of ensuring quality. […]

Microsoft’s Office 365 has been touted (and subsequently adopted) worldwide as a robust, easy-to-use and all encompassing solution for many of your business technology needs: Email, documents, presentations, and spreadsheets. But it can do so much more! While many businesses use Office 365, too many are not harnessing the full potential of the tool. They […]

Consumers today know what they want, and they want it NOW. Likewise, credit union members today know what they want from their credit unions, and they are not shy about voicing their opinions. High level decisions are not made blindly in today’s market where consumers have limitless knowledge at their fingertips. Before making purchase decisions […]

You don’t derive any benefits by OWNING technology, you derive benefits from USING the technology. The purchase and ownership of proprietary boxes, and then managing and upgrading them has proven to be a costly and time consuming function for enterprise communications. A simpler solution embraced by many companies is looking to a hosted solution for […]