Microsoft Teams Solutions Archives

Altigen and MIT Dynamic Partner to Deliver Teams Migration Service

Altigen and MIT Dynamic Partner to Deliver Teams Migration Service Enables Customers to Quickly Transition legacy PBX systems to Microsoft Teams Milpitas, CA – June 22, 2023 – Altigen Communications, Inc. (OTCQB: ATGN), a leading Silicon Valley-based Microsoft Cloud Communications Solutions provider, and MIT Dynamic, UK-based software development company specializing in data capture and communication software […]

Altigen Communications, Inc. Spotlights Partnership with Gracon Services, Inc. (GSI) to Address Growing Teams Telephony Market

Altigen Communications, Inc. Spotlights Partnership with Gracon Services, Inc. (GSI) to Address Growing Teams Telephony Market Milpitas, CA – 5/2/2023 – Altigen Communications, Inc. (OTCQB: ATGN), a Silicon Valley-based cloud solutions provider for the Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS) and our Customer Engagement as a Service (CEaaS) markets, would […]

Partner Spotlight – American Technology Services

In this month’s Partner Spotlight, we spent some time with the team at American Technology Services, LLC (ATS). Let’s get right into the details! Who is ATS? American Technology Services, LLC (ATS) is a Managed IT and Security Services Provider and Custom Software Development company headquartered in NYC and Fairfax, VA. ATS was founded in […]

Find Your Way Home with Altigen Microsoft Calling Plans vs. Direct Routing

Microsoft365 has been gaining tremendous traction over the last few years. With Microsoft Teams as a component of Microsoft365, it too, has seen adoption as a collaboration solution for companies of all sizes. As these solutions become ubiquitous, Microsoft Teams has also become an option to replace legacy telephony solutions. There are three primary options […]

Partner Spotlight – SoftApp

In this month’s Partner Spotlight, we sat down with Jeroen Andre de la Porte, Managing Director of SoftApp. Q: Thanks for joining for joining us today Jeroen.  Let’s start by having you briefly introduce yourself and SoftApp to our audience. A: Thank you for the invite, Altigen Team – this is much appreciated! My first […]

Enhance your customer engagement with Microsoft Power BI

A key part of the Digital Transformation process, is understanding the Modern Workplace and how people communicate daily across different media streams from Web Chat and SMS, to Social Media. These are not new forms of Communication to us, Smart Phones have been around for years and we have become very efficient in communicating in […]

Altigen and Atlantis Announce New Strategic Partnership

Altigen Communications today announced that it has selected Atlantis Telecom as its strategic partner for Omni-Channel Cloud Contact Center. The solution will be fully integrated with Altigen’s MaxCS IP PBX, Microsoft Skype for Business and Teams Phone System and exclusively delivered as a managed cloud service by Altigen in the US and UK markets. Atlantis […]

Omni-channel Contact Center for Teams deployed in Azure!

Why is a Native Solution essential? The market is saturated with Cloud Based Contact Centre services some claiming full integration with Teams others saying you don’t need integration other than SIP Trunk ties for call transferring.  There’s a reason Software Vendors developed Contact Centre Solutions as part of a TAP program or as certified ISV’s. […]

Direct Routing Solution for Microsoft Phone System

Altigen is now offering its Direct Routing solution for Microsoft Phone System. Direct Routing enables service providers using Microsoft certified Session Border Controllers (SBC) to connect directly to Microsoft Phone System. This further allows customers to choose a service provider with a certified solution as an alternative to Microsoft Calling Plans. Altigen’s Direct Routing solution […]

What Can You Gain from Microsoft Phone System?

PBX has been the tried and true solution for office communication over the past several decades. However, in recent years, PBX alone has not been able to provide the range of services that many businesses need. PBX systems have also become increasingly difficult to integrate with other communication services, and finding a product that is […]