Altigen Launches CoreInteract
CoreInteract, the first AI-based Enterprise Customer Engagement platform for Microsoft Teams.
Microsoft Teams Phone System
We deliver Teams Direct Routing, integrated call routing and queuing applications, migration and support services - all designed to add unparalleled value to Microsoft Teams Phone System deployment.
CoreInteract for Microsoft Teams is an innovative enterprise customer engagement platform designed for any business whose sales, service, and support are a top priority. CoreInteract unifies all your business communications channels and enables your employees to interact with your customers completely within Microsoft Teams.
MaxCS IP PBX and Contact Center
A cost effective all-in-one business communications solution, MaxCS includes Auto Attendant, Desktop and Mobile apps, integrated Voicemail, Contact Center, Call Recording, and Call Reporting applications – which can be deployed on your premise or in the Altigen cloud.
Integrated Omni-Channel Contact Center
A complete, fully integrated omni-channel contact center for the digital era. An open API enables integration to such communications platforms as Skype for Business, Microsoft Teams, Cisco, Avaya, Unify, Mitel, and others.