Microsoft Cloud
Communications
Solutions

Delivering Exceptional Experiences along the Entire Customer Journey

Let’s talk

Communications Solutions Built on the Microsoft Bot Framework, Deployed in Azure, and Delivered as a Cloud Service

Microsoft Teams
Solutions

Natively integrated applications and services designed to extend the capabilities of Microsoft Teams as a complete enterprise communications platform.

CoreRoute
Core
Route

Cost effective, high quality direct routing for Microsoft Teams

Direct Routing
CoreAttendant
Core
Attendant

Powerful easy to use Operator Console for Teams Phone System

Attend Console
CoreInteract
Core
Interact

Enterprise Digital Customer Engagement platform for Teams

Customer Engagement Platform
CoreEngage
Core
Engage

Receive, Log and Track Omni-Channel Customer Interactions

Agent App
Workgroup Insights
Workgroup
Insights

Real-Time dashboard reporting

Dashboard
Front Stage
Front
Stage

Omni-channel contact center for Microsoft Teams

Contact Center
Clobba Call Reporting
Clobba Call
Reporting

Comprehensive Reporting for Microsoft Teams and Teams Phone System

Clobba Overview
PBX Audit Service
PBX Audit
Service

The Power of PBX Audit for
Your Telephony Systems

PBX Audit Overview
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Need Expert Microsoft Teams
Phone System Planning, Deployment, and Support?

We also provide comprehensive Altigen Application and Teams Deployment Services for our partners and customers. Our services include migration planning, setup, and configuration, system cutover, end-user training, and support.

Deployment Services

Hosted Unified Communications Solutions

A complete, cost-effective Cloud PBX, Unified Communications, and Contact Center platform for small business to mid-size enterprises.

SmartSIP

Cost-effective high-quality SIP voice service for the MaxCloud UC platform.

MaxCloud UC

A Unified Communications solution delivered as a managed cloud service.

FrontStage

Integrated omni-channel contact center as a service solution for MaxCloud UC.

We also offer a complete deployment services program that includes migration planning, system cutover, and end-user training and support. We’ll make sure you have a smooth, timely, and cost-effective transition to your new system.

Why Altigen

Full Integrated Solutions

Our suite of integrated solutions, the most complete in the industry, provides everything you need to enable Teams Phone System as Your Enterprise Communications Platform.

Built on Microsoft Technologies

Our apps are built on the Microsoft Bot Framework, utilize the Graph APIs, leverage Cognitive Services, and are deployed in Azure.

End-to-End Support

We manage the entire process from initial planning through deployment, training, and support for partners and customers.

The Leading Provider of Microsoft-Based
Unified Communications Solutions

20+ Years Developing UC Solutions
2500+ Active Customers Worldwide
100+ Global Sales and Support Partners