Teams Phone Migration Services
Accurate, On Time and Within Budget
Automate the migration from your legacy PBX to Microsoft Teams Phone quickly, accurately and cost-effectively
Migrate your Legacy PBX to Teams Phone Quickly and Cost Effectively
CoreMigrate Benefits
Migrating to Microsoft Teams Phone system is a challenge. Altigen’s CoreMigrate automated service ensures your project will be on time and within budget.
- Decreases migration effort from months to days
- Auto data extraction and loading eliminates errors
- Reporting and project management improves visibility and control
Altigen’s experienced team guides you every step of the way for a seamless transition to Microsoft Teams Phone.
CoreMigrate Overview
CoreMigrate streamlines and automates the labor-intensive and error-prone manual tasks associated with transitioning from a PBX system to Microsoft Teams Phone. The process begins with data being extracted from your PBX to generate a comprehensive PBX audit report. The data is then transformed for configuration of Microsoft Teams. The entire process, or individual steps, can be performed by the customer, Teams provider, or Altigen depending on your requirements and in-house expertise.
The Process
Phase 1: Discovery
Our automated discovery tool extracts relevant user and device information from your existing PBX such as Alcatel, Aastra, Asterisk, Avaya, Cisco, Ericsson, Mitel, Nortel, Siemens and ShoreTel.
After extraction, we blend in other important data such as Call Detail Reporting, Active Directory, Voicemail, Network Edge Switches and more to deliver an audit report that summarizes all of your existing data with insight into any potential issues.
Phase 2: Transformation
The Audit Report is reviewed and presented to the customer and used to conduct a workshop with your team to verify and normalize the data to be imported into the Teams Phone system.
During the workshop, we’ll also cover items such as features found in Teams Phone, best practices for auto attendants and call queues.
The outcome of the workshop is a detailed migration plan.
Phase 3: Deployment
Armed with all this information, we have everything needed to set up the Microsoft Teams Phone system and follow our proven process:
- Import the analyzed information into a Teams Ready Data Store and map it accordingly.
- Configure Teams based on your specifications.
- Review to ensure all requirements are met
- Launch your new telephony solution!
Training, Support and More
Altigen has deployed thousands of PBXs and has extensive knowledge of Microsoft Teams Phone. We can help train your team leads and provide ongoing video-based training for all users through our online Altigen Academy.
We offer Premier Support to assist your team in trouble shooting and moves, adds and changes. As a Microsoft Teams Phone Direct Routing provider, we can also help you with number porting and selecting a cost- effective SIP services plan.