Welcome, Author at Altigen

3 Reasons to Embrace Chatbots for Credit Unions

What if your website could understand all of your members’ financial goals and give them customized advice on how to achieve them? Breakthrough technology in artificial intelligence (AI) is making this feasible even for small credit union and banking websites. This technology has led to the creation of advanced chatbots for credit unions, and is […]

Are You Covered if Your Phone Lines Fail?

No one ever wants to imagine the worst case scenario for your business, but in the real world you need to not only imagine it, but plan and be prepared for any disaster recovery situation that might arise. Do you have a plan in place in the event your business communications fail? In particular, if […]

Flexibility of Collaboration with Skype for Business

The modern work space has transformed from what it used to be.  Gone are the days where your entire department sits in a large conference room, reviewing last month’s sales report on a large projector, while the single employee in the West Coast office is on speakerphone in the center of the table.  There was […]

Overcoming Challenges Migrating from Lync to Skype for Business

As your plans for updating your business IT hardware and software begin to unfold here in 2018, you and your team have most likely prepared well and laid out the basic ground work for any upgrades and projects. As with many significant undertakings, however, there are going to be items on your list that you […]

Ring in the Benefits of Employee Productivity this New Year

After weeks of holiday parties and festive nights it can difficult for employees to get back into the swing of production when returning from the holiday season. Help employees become more productive this new year by updating and implementing the latest communication technology that enhances all their capabilities. Start 2018 off on the right foot […]

Ramp Up Credit Union Member Services with Unified Communications

2018 is right around the corner, and what better time to evaluate member services than in the new year. Members who are satisfied with their financial provider are more likely to advocate for your credit union and aid in attracting more members. In the new year, ramp up your credit union member services with Unified […]

Get Your Employees Moving with the Skype for Business Mobile App

Bicoastal couples or families divided by land and seas have been loyal fans to Skype for years. When introduced to the world in 2003 the concept revolutionized the way we communicate as a society. Now 13 years later, the way your employees communicate is changing because of the Skype for Business mobile app. The workplace […]

Don’t Let Disaster Sideline Your Small Business

What would chaos look like for your company? Email/internet failure or collapse? Your help desk/employees unreachable because your phone system is down? Or worse, a natural disaster preventing employees from accessing the office and shutting down productivity all together? For small to mid size businesses, these scenarios are more likely than for the big dogs, […]

Altigen in the News: Altigen Announces Newest Member to Growing Partner Program, UK-based IT Champion

Altigen Announces Newest Member to Growing Partner Program, UK-based IT Champion SAN JOSE, CA / ACCESSWIRE / November 14, 2017 / Altigen Communications (ATGN), a leading Microsoft Cloud Solutions provider of fully managed Unified Communications services, announces their newest partner, IT Champion.  IT Champion, based out of the United Kingdom, specializes in providing businesses of all […]

Are You Ready for the Next Great Migration? The Cloud is Now.

Migration /mʌɪˈɡreɪʃ(ə)n/ – noun. The process of moving from one thing to another. Great migrations include years of travelers coming to new land for better opportunities, seasonal movement of birds, and now the movement from old, out dated systems to the cloud. While migration in the past may have been thought of as timely and exhausting, […]