How Can Your Business Ensure Phone Lines Are Always Open?
Life is unpredictable, but your business shouldn’t be. You never know when a disaster may strike, and it’s important to be prepared to deal with the obstacles that come with it. For many businesses, losing phone connectivity is detrimental. When...
TLS vs. SSL. What Security Protocol Should You Be Using?
In the credit union and banking industry, it is essential to keep confidential information safe. Now that financial records are maintained entirely through online databases, it is more important than ever to implement security features that will protect customers, banks,...
How Will Unified Communication Benefit Your Business?
Wouldn’t it be nice if you could unify communications using only one system? With all the platforms we use to keep in touch in organizations today, details can get passed over and miscommunications arise and it’s no surprise that important...
Take the Hassle out of Switching to Cloud Communications
Many businesses get bombarded with calls from communication companies hoping to win their business, but what is the cost of switching to a new provider? If your business is considering implementing a cloud-based phone system, then there are several factors...
VoIP 101: Understanding Skype for Business
Voice Over Internet Protocol (VoIP) is a widely accepted and used form of communication today. Skype is also the most used and well-known video calling platform using VoIP technology. Skype uses a type of VoIP protocol called peer-to-peer connection, which...
How Skype for Business and Chatbots Are Changing the Way People Do Business
Back in 2003 Skype was established with the intent to make communications between people cheaper and faster, especially across state and national boundaries. The idea for Skype was sparked by peer-to-peer sharing, which meant as more people downloaded and used...