After weeks of holiday parties and festive nights it can difficult for employees to get back into the swing of production when returning from the holiday season. Help employees become more productive this new year by updating and implementing the latest communication technology that enhances all their capabilities. Start 2018 off on the right foot and put priority into increasing employee productivity with the help of these Skype for Business features.
Instant Messaging. What’s more productive than an employee who can answer questions immediately and get in contact with co-workers instantly? With open concept offices and mobile work forces becoming pivotal roles in every industry today, traditional communication tools are becoming outdated and inefficient. If your company primarily communicates using email, consider how instant messaging would speed up projects and effect your bottom line. With email communication comes an expected level of professionalism, with everything from business signatures to formal language. Instant messaging allows employees to communicate at a faster speed with more time is spent on the content that matters and less on the formality of email. Additionally, IM is the most cost effective tool for fast and easy communication. By implementing Skype for Business, you can offer your company instant messaging and phone capabilities under one system. Implementing Skype for Business can save both time and money for your organization. Skype for Business offers multiple communication tools for one fair flat price.
Mobile App. The face of productivity has changed, and long gone are the days of stationary employees. Employees and sales people are constantly on the go, moving your projects forward, and with the use of the Skype for Business mobile app, productivity doesn’t have to stop when employees are away from the office. Web meetings are a huge component of Skype for Business that makes working on the move possible. Accessibility to communications tools such as web conferencing are key. In many ways, web meetings can be more productive than in person meetings depending on the purpose of the meeting, and are much more effective than simple conference calls. Participants can join from their cell phones and have the same interaction features they would have if working from a laptop or tablet.
Unified Communications. Too often, businesses rely on multiple vendors and applications for their various communication needs, from email to voicemail, web chats to web meetings, operating in silos. Your business can’t afford to operate in silos. Integrating all of the ways you communicate and collaborate with a Unified Communication platform, and extending the capabilities of Skype for Business can increase productivity, simplify your workflow and increase your profitability. Having these functions operate in conjunction with each other allows your employees to reach the right person at the right time and get immediate responses.AltiGen’s MaxACD contact center solution extends the capabilities of Skype for Business to include advanced calling features, so even the more complicated demands of a help desk or call center can operate within your eco-system and not in a separate silo. MaxACD enhances Skype for Business by natively integrating in advanced PBX and contact center features required to meet the needs of today’s enterprises, allowing them to work better, not harder.
By utilizing the benefits of unified communications and Skype for Business you’ll ring in the benefits of employee productivity and profitability this new year. Want all the latest advanced communication news in 2018? Subscribe to our blog, from all of us at Altigen, Happy Holidays!