VoIP Archives

Unlocking Business Potential with Altigen’s Unified Communications

Unlocking Business Potential with Altigen’s Unified Communications Introduction In the dynamic landscape of modern business, effective communication is paramount to success. Unified Communications (UC) can revolutionize how organizations connect, collaborate, and thrive. This document highlights the many benefits of adopting Unified Communications with Altigen and empowering businesses to transcend traditional communication barriers. The Power of […]

Partner Spotlight – American Technology Services

In this month’s Partner Spotlight, we spent some time with the team at American Technology Services, LLC (ATS). Let’s get right into the details! Who is ATS? American Technology Services, LLC (ATS) is a Managed IT and Security Services Provider and Custom Software Development company headquartered in NYC and Fairfax, VA. ATS was founded in […]

VoIP 101: Understanding Skype for Business

Voice Over Internet Protocol (VoIP) is a widely accepted and used form of communication today. Skype is also the most used and well-known video calling platform using VoIP technology.  Skype uses a type of VoIP protocol called peer-to-peer connection, which means that after the user logs into their Skype account there’s no need to manage […]

Don’t Let Disaster Sideline Your Small Business

What would chaos look like for your company? Email/internet failure or collapse? Your help desk/employees unreachable because your phone system is down? Or worse, a natural disaster preventing employees from accessing the office and shutting down productivity all together? For small to mid size businesses, these scenarios are more likely than for the big dogs, […]

Are You Ready for the Next Great Migration? The Cloud is Now.

Migration /mʌɪˈɡreɪʃ(ə)n/ – noun. The process of moving from one thing to another. Great migrations include years of travelers coming to new land for better opportunities, seasonal movement of birds, and now the movement from old, out dated systems to the cloud. While migration in the past may have been thought of as timely and exhausting, […]

What is VoIP Good For? Absolutely Everything!

Businesses, small and large, are making the switch from traditional phone lines to VoIP. More and more landline customers are being lost and VoIP’s popularity is said to grow 10% every year between now and 2021. How does a business determine that they’re ready for VoIP and what considerations need to be made before adopting […]

Eliminate the Learning Curve and Use Office 365 for Everything

Microsoft’s Office 365 has been touted (and subsequently adopted) worldwide as a robust, easy-to-use and all encompassing solution for many of your business technology needs: Email, documents, presentations, and spreadsheets. But it can do so much more! While many businesses use Office 365, too many are not harnessing the full potential of the tool. They […]

Your Phone System Just Crashed… Now What?

When your phone system initially crashes, alarms don’t go off to alert you. A large red flashing light doesn’t catch everyone’s attention. Employee computer screens don’t display “ALERT” in big bold letters. Instead, you and your employees sit there, working as you would normally, unaware of the customers desperate to reach your support desk, or […]

Rehashing 4 Benefits of VoIP for Every Business

No matter the size of the business, companies everywhere are considering VoIP phone services. There are now nearly 1 billion users of VoIP worldwide. According to the VoIP Report, telecoms are losing an average of 700,000 landline customers per month, while it’s projected that the VoIP services market will expand 10 percent every year until […]

Why Phones Are No Longer a Barrier to Entry for VoIP

When voice over IP was introduced on the market, there were a number of factors that prohibited adoption. The cost savings were no doubt sexy, as long distance calling rates soared for many companies. But the poor quality of internet connections, coupled with the high price of managing an in-house VoIP system and replacing existing […]