SIP Trunking Archives
Ensuring E911 Compliance During Your Teams Phone Migration
Ensuring E911 Compliance During Your Teams Phone Migration When migrating to Microsoft Teams Phone, it’s critical to properly and fully implement E911 (Enhanced 911). Your employee’s safety depends on it, and it’s legally required to comply with regulations such as Kari’s Law and the Ray Baum Act. In 2021, Microsoft enhanced its 911 support with […]
Complete Your Teams Unified Communications Journey by Implementing Teams Phone
Complete Your Teams Unified Communications Journey by Implementing Teams Phone Microsoft Teams has enjoyed great success as a Collaboration platform since its release in 2017. With over 320 million users worldwide and 91% of Fortune 100 companies using Microsoft Teams for communication, it is the most widely used platform for business’ today. What has not […]
How Can Your Business Ensure Phone Lines Are Always Open?
Life is unpredictable, but your business shouldn’t be. You never know when a disaster may strike, and it’s important to be prepared to deal with the obstacles that come with it. For many businesses, losing phone connectivity is detrimental. When people lose contact with your business, it can lead to dissatisfied customers, lost sales, and […]
Are You Covered if Your Phone Lines Fail?
No one ever wants to imagine the worst case scenario for your business, but in the real world you need to not only imagine it, but plan and be prepared for any disaster recovery situation that might arise. Do you have a plan in place in the event your business communications fail? In particular, if […]
What is VoIP Good For? Absolutely Everything!
Businesses, small and large, are making the switch from traditional phone lines to VoIP. More and more landline customers are being lost and VoIP’s popularity is said to grow 10% every year between now and 2021. How does a business determine that they’re ready for VoIP and what considerations need to be made before adopting […]
When Chaos Comes Along, Fall Back on Your Disaster Recovery Plan
After a season filled with record breaking disasters across the globe it only seems fitting to discuss disaster recovery plans. From forest fires to level five hurricanes, people in many places have been evacuated from their homes and daily lives. When is normalcy regained after disasters such as these? When do people get back to work or fall […]
Diversified Call Paths with SIP Trunking
SIP trunking continues to be an appealing option for businesses who are looking to reduce costs and protect their data. Even if you’re under a contract with a PSTN provider, SIP trunking can be combined with your solution to ensure maximum efficiency and security as failover. By diversifying your call paths with SIP trunking, you’ll […]
Why You Must Think About Disaster, Before Disaster Strikes
Think back to your school days, when power outages or system failures meant freedom from work or sometimes even early release. The liberation you felt as a young school kid is polar opposite to the feeling you’ll have if your company experiences system failure. No one will be shouting cheers of joy if their progress on […]
Member Frustrations Be Gone: 6 Credit Union Phone System Must Haves
Consumers today know what they want, and they want it NOW. Likewise, credit union members today know what they want from their credit unions, and they are not shy about voicing their opinions. High level decisions are not made blindly in today’s market where consumers have limitless knowledge at their fingertips. Before making purchase decisions […]
Your Phone System Just Crashed… Now What?
When your phone system initially crashes, alarms don’t go off to alert you. A large red flashing light doesn’t catch everyone’s attention. Employee computer screens don’t display “ALERT” in big bold letters. Instead, you and your employees sit there, working as you would normally, unaware of the customers desperate to reach your support desk, or […]
