SIP Trunking Archives

How Can Your Business Ensure Phone Lines Are Always Open?

Life is unpredictable, but your business shouldn’t be. You never know when a disaster may strike, and it’s important to be prepared to deal with the obstacles that come with it. For many businesses, losing phone connectivity is detrimental. When people lose contact with your business, it can lead to dissatisfied customers, lost sales, and […]

Are You Covered if Your Phone Lines Fail?

No one ever wants to imagine the worst case scenario for your business, but in the real world you need to not only imagine it, but plan and be prepared for any disaster recovery situation that might arise. Do you have a plan in place in the event your business communications fail? In particular, if […]

What is VoIP Good For? Absolutely Everything!

Businesses, small and large, are making the switch from traditional phone lines to VoIP. More and more landline customers are being lost and VoIP’s popularity is said to grow 10% every year between now and 2021. How does a business determine that they’re ready for VoIP and what considerations need to be made before adopting […]

When Chaos Comes Along, Fall Back on Your Disaster Recovery Plan

After a season filled with record breaking disasters across the globe it only seems fitting to discuss disaster recovery plans. From forest fires to level five hurricanes, people in many places have been evacuated from their homes and daily lives. When is normalcy regained after disasters such as these? When do people get back to work or fall […]

Diversified Call Paths with SIP Trunking

SIP trunking continues to be an appealing option for businesses who are looking to reduce costs and protect their data. Even if you’re under a contract with a PSTN provider, SIP trunking can be combined with your solution to ensure maximum efficiency and security as failover. By diversifying your call paths with SIP trunking, you’ll […]

Why You Must Think About Disaster, Before Disaster Strikes

Think back to your school days, when power outages or system failures meant freedom from work or sometimes even early release. The liberation you felt as a young school kid is polar opposite to the feeling you’ll have if your company experiences system failure. No one will be shouting cheers of joy if their progress on […]

Member Frustrations Be Gone: 6 Credit Union Phone System Must Haves

Consumers today know what they want, and they want it NOW. Likewise, credit union members today know what they want from their credit unions, and they are not shy about voicing their opinions. High level decisions are not made blindly in today’s market where consumers have limitless knowledge at their fingertips. Before making purchase decisions […]

Your Phone System Just Crashed… Now What?

When your phone system initially crashes, alarms don’t go off to alert you. A large red flashing light doesn’t catch everyone’s attention. Employee computer screens don’t display “ALERT” in big bold letters. Instead, you and your employees sit there, working as you would normally, unaware of the customers desperate to reach your support desk, or […]

What are the Impacts to Your Business if Your Phone System Goes Down?

Picture a normal day at the office. The creative team is pitching their latest idea to the client in a conference call, the HR manager is conducting an initial phone interview, salesmen are closing deals and the receptionist is transferring important inquires. All these tasks are moving your business forward and keeping the lights on. Now […]

10 Things That Can Go Wrong When Phone Systems Go Down

Phone systems are an important means of communication, and if your system fails, no matter for how long, your business will be impacted negatively. Even once the system is back up and running, your business will need to repair relationships and budget in repair costs. Just as you do for your data network, your business […]