Member Frustrations Be Gone: 6 Credit Union Phone System Must Haves
Consumers today know what they want, and they want it NOW. Likewise, credit union members today know what they want from their credit unions, and they are not shy about voicing their opinions. High level decisions are not made blindly...
Your Phone System Just Crashed… Now What?
When your phone system initially crashes, alarms don’t go off to alert you. A large red flashing light doesn’t catch everyone’s attention. Employee computer screens don’t display “ALERT” in big bold letters. Instead, you and your employees sit there, working...
What are the Impacts to Your Business if Your Phone System Goes Down?
Picture a normal day at the office. The creative team is pitching their latest idea to the client in a conference call, the HR manager is conducting an initial phone interview, salesmen are closing deals and the receptionist is transferring important...
10 Things That Can Go Wrong When Phone Systems Go Down
Phone systems are an important means of communication, and if your system fails, no matter for how long, your business will be impacted negatively. Even once the system is back up and running, your business will need to repair relationships...