Skype for Business Archives

Altigen Launches Azure Hosted Direct Routing for Microsoft Teams

We’ve launched our Microsoft Teams Certified Direct Routing Managed Service powered by Ribbon’s scalable session border controllers (SBCs) hosted in Azure. “With more and more companies subscribing to Microsoft Office 365 and adopting Teams Phone System, Voice communication will continue to be a cornerstone of the Microsoft Modern Workplace,” said David Tang, Chief Operations Officer […]

What Can You Gain from Microsoft Phone System?

PBX has been the tried and true solution for office communication over the past several decades. However, in recent years, PBX alone has not been able to provide the range of services that many businesses need. PBX systems have also become increasingly difficult to integrate with other communication services, and finding a product that is […]

How Will Unified Communication Benefit Your Business?

Wouldn’t it be nice if you could unify communications using only one system? With all the platforms we use to keep in touch in organizations today, details can get passed over and miscommunications arise and it’s no surprise that important messages slip through the cracks. Keeping things connected can save your business time, money, and […]

VoIP 101: Understanding Skype for Business

Voice Over Internet Protocol (VoIP) is a widely accepted and used form of communication today. Skype is also the most used and well-known video calling platform using VoIP technology.  Skype uses a type of VoIP protocol called peer-to-peer connection, which means that after the user logs into their Skype account there’s no need to manage […]

How Skype for Business and Chatbots Are Changing the Way People Do Business

Back in 2003 Skype was established with the intent to make communications between people cheaper and faster, especially across state and national boundaries. The idea for Skype was sparked by peer-to-peer sharing, which meant as more people downloaded and used Skype, the better the connection would become for each user. As an added incentive, Skype […]

Flexibility of Collaboration with Skype for Business

The modern work space has transformed from what it used to be.  Gone are the days where your entire department sits in a large conference room, reviewing last month’s sales report on a large projector, while the single employee in the West Coast office is on speakerphone in the center of the table.  There was […]

Overcoming Challenges Migrating from Lync to Skype for Business

As your plans for updating your business IT hardware and software begin to unfold here in 2018, you and your team have most likely prepared well and laid out the basic ground work for any upgrades and projects. As with many significant undertakings, however, there are going to be items on your list that you […]

Get Your Employees Moving with the Skype for Business Mobile App

Bicoastal couples or families divided by land and seas have been loyal fans to Skype for years. When introduced to the world in 2003 the concept revolutionized the way we communicate as a society. Now 13 years later, the way your employees communicate is changing because of the Skype for Business mobile app. The workplace […]

Don’t Let Disaster Sideline Your Small Business

What would chaos look like for your company? Email/internet failure or collapse? Your help desk/employees unreachable because your phone system is down? Or worse, a natural disaster preventing employees from accessing the office and shutting down productivity all together? For small to mid size businesses, these scenarios are more likely than for the big dogs, […]

Altigen in the News: Altigen Announces Newest Member to Growing Partner Program, UK-based IT Champion

Altigen Announces Newest Member to Growing Partner Program, UK-based IT Champion SAN JOSE, CA / ACCESSWIRE / November 14, 2017 / Altigen Communications (ATGN), a leading Microsoft Cloud Solutions provider of fully managed Unified Communications services, announces their newest partner, IT Champion.  IT Champion, based out of the United Kingdom, specializes in providing businesses of all […]