Why More Than Ever, Your Credit Union Needs Office 365
In today’s hectic climate, competition among financial institutions is at an all time high. Members have access to the information they need to rate credit unions up against big banks, and vice versa. That’s why, more than ever, it’s important...
Featured on CUInsight: Member Satisfaction, Inspect What You Expect
AltiGen’s Mike Plumer, Vice President of Sales, was featured in CUInsight this month for his article, Member Satisfaction: Inspect What You Expect. The article is below and is geared towards CU executives looking to improve member experience by measuring member satisfaction: In...
Member Frustrations Be Gone: 6 Credit Union Phone System Must Haves
Consumers today know what they want, and they want it NOW. Likewise, credit union members today know what they want from their credit unions, and they are not shy about voicing their opinions. High level decisions are not made blindly...
The Benefits of Office 365 to Credit Unions
To begin our 4-part series, this article will highlight the benefits your credit union should be taking advantage of, specifically, from Office 365. It’s no secret that members expect the best from their credit unions in today’s economy. Members have...
Featured on CUInsight: How would your members rate your phone system?
AltiGen’s Mike Plumer, Vice President of Sales, was once again featured in CUInsight for his article How would your members rate your phone system? Below is the article geared towards CU executives wishing to perfect their credit union communications platform using a hosted solution:...
7 Key Considerations when Evaluating a Hosted Phone Service
By choosing a Cloud based, or hosted phone service, you can significantly reduce the upfront investment and ongoing cost of maintenance for your phone system. It’s also an opportunity to affordably add key functionality to better serve your customers. However, Cloud based...