Altigen News Archives

Stop Operating in Silos and Embrace Unified Communications

Email remains a primary communication function for many businesses. Most likely, your employees use email to communicate with colleagues, customers and vendors on a daily basis. Phone calls continue to be used for customer support, sales calls, business partner and intra-company communication when  further clarification is needed on a topic discussed in email. Instant messages are […]

How Important is Auto Attendant to your Unified Communications Strategy?

Asking this question for most businesses is like asking “how important is the air you breathe to your staying alive strategy?”  Auto Attendant is an absolute necessity for a business, especially one with an internal help desk or call center, as are many of the other advanced calling features today’s UC platforms are lagging behind […]

AltiGen Communications, Inc. to Announce First Quarter Fiscal Year 2017 Results

SAN JOSE, CA–(Marketwired – Jan 16, 2017) – AltiGen Communications, Inc. (OTCQX: ATGN), a Silicon Valley based Microsoft Cloud Solutions provider, delivering fully managed Unified Communications services, will announce its first quarter fiscal year 2017 financial results after the close of regular market trading on Wednesday, January 25, 2017. The Company will also hold a […]

AltiGen in the News: Unified Communications Solution for Village Bank

AltiGen Software Delivers Redundant, All Software Based Communications Solution to Village Bank, Simplifying Management and Lowering Monthly Telecom Expense   SAN JOSE, CA–(Marketwired – Jan 4, 2017) – AltiGen Communications (OTCQX: ATGN), a Silicon Valley based Microsoft Cloud Solutions provider, delivering fully managed Unified Communications services, announces that its MaxCS Call Center and MaxCS PBX has […]

What is Your Help Desk Missing with Skype for Business?

For every business who has adopted Skype for Business for robust Unified Communications features such as instant messaging, web conferencing, collaboration, and it’s integration with Microsoft Office 365, there is a business not ready to make the move due to communication requirements not included with the solution. More often than not, businesses who run internal help desks […]

Integrating Skype for Business into Your Daily Work Routine

Communication impacts productivity. It is the glue that keeps projects on tasks and our overall efficiency at work ever increasing. From a company-wide perspective, improving communications can ensure your organization is running smoothly. But a company is the sum of all of its parts, and its parts are your employees. No matter how many tools and resources […]

AltiGen Named to “30 Fastest Growing Microsoft Solution Providers” for UCaaS

AltiGen Communications has been named by Silicon Review a “30 Fastest Growing Microsoft Solution Provider” for 2016. The Silicon Review, highly regarded and known worldwide as a trusted online and print community for business & technology professionals, gives this distinction to 30 companies that are at the forefront of providing unique and innovative Microsoft solutions, […]

AltiGen Communications, Inc. Reports Fourth Quarter and Fiscal Year 2016 Financial Results

SAN JOSE, CA–(Marketwired – Nov 30, 2016) –  AltiGen Communications, Inc. (OTCQX: ATGN), a leading provider of premise and cloud-based IP-PBX and Contact Center solutions, announced today its financial results for the fourth quarter and fiscal year ended September 30, 2016. Fourth Quarter Financial Results from Continuing Operations Revenue for the fourth quarter of fiscal […]

4 Resources for Learning Skype for Business

If you organization has decided to implement a Unified Communications solution, you have no doubt looked at the world’s leading UC platform, Microsoft Office 365 with Skype for Business. Being the most popular solution for organizations, there are countless resources available on the web to learn more about the product: its benefits, implementation, and quick tips.  Here […]

AltiGen Software Delivers Security and Reliability at Pyramid Systems Cloud Deployment of Software Based IP-PBX Provides Disaster Recovery for Northern Virginia Software Solutions Firm

SAN JOSE, CA–(Marketwired – Nov 16, 2016) – AltiGen Communications (OTCQX: ATGN), a Silicon Valley based provider of premise and cloud-based IP-PBX and Contact Center solutions, announces that its MaxCS Private Cloud hosted IP-PBX and Contact Center Solution has been successfully deployed by Pyramid Systems, a software solutions company based out of Fairfax, Virginia. Pyramid delivers […]