AltiGen Software Delivers Redundant, All Software Based Communications Solution to Village Bank, Simplifying Management and Lowering Monthly Telecom Expense
SAN JOSE, CA–(Marketwired – Jan 4, 2017) – AltiGen Communications (OTCQX: ATGN), a Silicon Valley based Microsoft Cloud Solutions provider, delivering fully managed Unified Communications services, announces that its MaxCS Call Center and MaxCS PBX has been successfully deployed by Village Bank, an eight location community bank based out of Midlothian, Virginia.
For their communications system, they looked to AltiGen to provide redundancy and ease of management, replacing their disparate legacy phone system located at each branch, while improving efficiency in employee communications, and reducing monthly costs.
“AltiGen allowed us to consolidate and replace eight phone systems into a single, centralized, software based solution,” explained Bob Thomas, Senior Vice President and Director of Information Technology for Village Bank. “We had virtualized our server environment recently in order to decrease costs and overhead. Leveraging that investment with the new phone system solution from AltiGen was key.”
“We needed our employees who moved from branch to branch to able to work as if they are in the same location… to log into any available phone and activate it as their extension, regardless of what branch they might be working at,” continued Thomas. “The AlitGen solution delivered. The MaxMobile app has really assisted our Commercial and Mortgage Loan Officers in staying connected with their customers while out of the office.”
Read the Press Release in its entirety HERE.