Ben Fullman, Author at Altigen

Unified Communications is garnering much attention as more than just a buzz word for business communications, and a big component of that is Presence Technology. Presence Technology is defined as real time information about a person’s availability. Have you ever needed to contact a co-worker and had to think for a minute on whether to […]

Below is yesterday’s press release from Microsoft, announcing their planned acquisition of LinkedIn. Satya Nadella, Microsoft’s CEO, said today’s work is split between tools workers use to get their jobs done, such as Microsoft’s Office 365 programs, and professional networks that connect workers, such as LinkedIn. He believes this deal will weave those two pieces together, bringing the professional […]

It’s no secret that many businesses worldwide are using Office 365. Many is an understatement, as Office 365 is globally the most widely deployed app for enterprise businesses.  These businesses enjoy all the benefits of the Office products everyone is accustomed to, but with a plethora of added perks, the least of which being not […]

For companies who have made the transition to Office 365, they are now facing the task of best utilizing all the features to drive effective use and achieve business value through incorporating appropriate Office 365 capabilities into day-to-day work. From external communications, call center applications, or internal Unified Communications initiatives, Office 365, coupled with Skype for Business, provides an […]

In this continuing series offered to educate our readers on Office 365, we look at the choice in bringing Unified Communications to your organization using Skype for Business or relying on the features of your IP PBX, and discuss why the answer lies in integration. Many organizations continue to face the IP PBX vs. Microsoft decision dilemma […]

Technology is constantly evolving. No surprise statement there. We have all bought the latest mobile phone, only to be envious of the next model that comes out a few months later with more features… Or TV, gaming system, iPod, etc. If only we knew to wait just a few more months for the next big thing. The […]

Often stereotyped as the biggest talkers in many organizations, it is amazing how sales people are often simultaneously labeled as the worst communicators, mainly because they are not sitting at their desks or engaging in workplace chatter.  They are the road warriors, traveling by car or plane to customer and prospect locations. And it’s not […]

In this continuing series offered to educate our readers on Office 365, today we look at the benefits of the instant messaging feature within Skype for Business. For starters, if you don’t know, Microsoft acquired Skype in mid 2011, and in 2015 Microsoft renamed their Lync Corporate Communications platform as Skype for Business. One of […]

Looking for a good reason to adopt an Office 365 enterprise plan? It is no surprise the main driver for companies moving to Office 365 is moving away from exchange server environments. The added features of Skype for Business online have certainly added to the appeal for a move to O365, but are they enough to […]

“Communications” has taken on many forms over time, from stone tablets to tablet computers, telegrams to telephones, the Pony Express to Outlook Express. When it comes to today’s communications, the various methods we use in business have long operated in silos: Your phone system was for voice, your computer for email, and that was that. […]