News

Altigen to Host Virtual Investor Day on March 8, 2022  MILPITAS, CA / ACCESSWIRE / February 22, 2022 / Altigen Communications Inc. (OTCQB: ATGN), a Silicon Valley-based leading provider of Cloud-based Customer Experience solutions built on Microsoft technologies, will be hosting a virtual Investor Day on March 8, 2022, at 8:30 a.m. Pacific Standard Time. “We’re […]

Altigen Enhances its FinTech Solutions with Voice Biometrics Security for Banks and Credit Unions MILPITAS, CA / ACCESSWIRE / February 15, 2022 / Altigen Communications Inc. (OTCQB: ATGN), a Silicon Valley-based Microsoft ISV and Cloud Solutions provider, today announced it has enhanced its financial services solutions with voice print technology. Preventing fraud is a major […]

Altigen Announces the Availability of CoreAttendant for Microsoft Teams MILPITAS, CA / ACCESSWIRE / February 9, 2022 / Altigen Communications Inc. (OTCQB:ATGN), a Silicon Valley-based Microsoft ISV and Cloud Solutions provider, today announced preview availability of CoreAttendant, a native Teams Operator Console application for mid-size and large enterprise organizations. CoreAttendant enhances the capabilities of Microsoft […]

Attendant Console for Microsoft Teams Altigen’s Tech Talk is a chance for us to dive deeper into the world of telecommunications. Often hosted by our Chief Technical Officer, Mark Allen, these blogs will talk about the future of the modern workplace. We’re here today for our tech talk with Altigen’s CTO Mark Allen and we […]

In this month’s Partner Spotlight, we spent some time with the team at American Technology Services, LLC (ATS). Let’s get right into the details! Who is ATS? American Technology Services, LLC (ATS) is a Managed IT and Security Services Provider and Custom Software Development company headquartered in NYC and Fairfax, VA. ATS was founded in […]

Microsoft365 has been gaining tremendous traction over the last few years. With Microsoft Teams as a component of Microsoft365, it too, has seen adoption as a collaboration solution for companies of all sizes. As these solutions become ubiquitous, Microsoft Teams has also become an option to replace legacy telephony solutions. There are three primary options […]

In this month’s Partner Spotlight, we sat down with Jeroen Andre de la Porte, Managing Director of SoftApp. Q: Thanks for joining for joining us today Jeroen.  Let’s start by having you briefly introduce yourself and SoftApp to our audience. A: Thank you for the invite, Altigen Team – this is much appreciated! My first […]

Altigen’s Tech Talk is a chance for us to dive deeper into the world of telecommunications. Often hosted by our Chief Technical Officer, Mark Allen, these blogs will talk about the future of the modern workplace. This week we sat down to discuss how Altigen’s CoreInteract integration with Dynamics 365 enhances the use of Microsoft […]

On November 24, 2021, Microsoft announced changes to their Direct Routing SIP interface and Teams Direct Routing. Below is a summary of those announcements. Direct Routing will stop processing SIP requests which have ‘Replaces’ headers Change:  Starting on January 3rd, 2022, Direct Routing will stop processing SIP requests which have ‘Replaces’ headers. This will affect […]

In this week’s Partner Spotlight, we talk to Mike Grady from Gracon Services. Gracon has been providing technology solutions to businesses for nearly 40 years with a goal to improve customer business performance and provide successful technology platforms based upon customer requirements. They strive to help technology managers develop a solid foundation and business strategy […]