News

Altigen / ZAACT Tech Talk

Altigen / ZAACT Tech Talk; A Better Together Story Today’s Tech Talk includes both Mark Allen (CTO, Altigen) and Chris Weideman (Digital Transformation Officer, ZAACT) as we discuss Altigen’s acquisition of ZAACT. Read the Press Release. Q: Hello Gentlemen, to kick things off let’s do some introductions. Chris, if you wouldn’t mind going first, can […]

Altigen Enhances Microsoft Teams Solutions Portfolio; Announces Definitive Agreement to Acquire ZAACT Consulting

Altigen Enhances Microsoft Teams Solutions Portfolio; Announces Definitive Agreement to Acquire ZAACT Consulting Microsoft Gold Partner will provide deep expertise across the Microsoft technology stack MILPITAS, CA / ACCESSWIRE / March 8, 2022 / Altigen Communications, Inc. (OTCQB:ATGN), a leading Silicon Valley-based provider of cloud-based Customer Experience (CXaaS) solutions built on Microsoft technologies, today announced […]

Tech Talk CoreEngage

CoreEngage Tech Talk Altigen’s Tech Talk is a chance for us to dive deeper into the world of telecommunications. Often hosted by our Chief Technical Officer, Mark Allen, these blogs talk about the future of the modern workplace. This Tech Talk, with Altigen’s CTO Mark Allen, discusses CoreEngage, the ‘Agent’ component of CoreInteract. Q: Hi […]

Altigen Announces CoreEngage User Interface for CoreInteract

Altigen Announces CoreEngage User Interface for CoreInteract MILPITAS, CA / ACCESSWIRE / March 3, 2022 / Altigen Communications Inc. (OTCQB:ATGN), a leading Silicon Valley-based provider of cloud-based Customer Experience (CXaaS) solutions built on Microsoft technologies, today announced the availability of the new CoreEngage user interface for CoreInteract, a native Teams Customer Experience suite of solutions […]

Altigen Announces Public Preview of FrontStage Contact Center for Microsoft Teams

Altigen Announces Public Preview of FrontStage – A Native, Omni-Channel Contact Center Solution for Microsoft Teams MILPITAS, CA / ACCESSWIRE / March 1, 2022 / Altigen Communications Inc. (OTCQB:ATGN), a leading Silicon Valley-based provider of cloud-based Customer Experience (CXaaS) solutions built on Microsoft technologies, today announced it is moving into public preview of FrontStage for […]

Altigen Announces Workgroup Insights for CoreInteract

Altigen Announces Workgroup Insights for CoreInteract MILPITAS, CA / ACCESSWIRE / February 24, 2022 / Altigen Communications Inc. (OTCQB:ATGN), a Silicon Valley-based Microsoft ISV which develops Customer Experience as a Service (CXaaS) solutions, today announced the availability of Workgroup Insights for CoreInteract. Workgroup Insights is a native Microsoft Teams application delivering real-time key performance indicators […]

Altigen to Host Virtual Investor Day on March 8, 2022

Altigen to Host Virtual Investor Day on March 8, 2022  MILPITAS, CA / ACCESSWIRE / February 22, 2022 / Altigen Communications Inc. (OTCQB: ATGN), a Silicon Valley-based leading provider of Cloud-based Customer Experience solutions built on Microsoft technologies, will be hosting a virtual Investor Day on March 8, 2022, at 8:30 a.m. Pacific Standard Time. “We’re […]

Altigen Enhances FinTech Biometrics for Banks and Credit Unions

Altigen Enhances its FinTech Solutions with Voice Biometrics Security for Banks and Credit Unions MILPITAS, CA / ACCESSWIRE / February 15, 2022 / Altigen Communications Inc. (OTCQB: ATGN), a Silicon Valley-based Microsoft ISV and Cloud Solutions provider, today announced it has enhanced its financial services solutions with voice print technology. Preventing fraud is a major […]

Altigen Releases CoreAttendant

Altigen Announces the Availability of CoreAttendant for Microsoft Teams MILPITAS, CA / ACCESSWIRE / February 9, 2022 / Altigen Communications Inc. (OTCQB:ATGN), a Silicon Valley-based Microsoft ISV and Cloud Solutions provider, today announced preview availability of CoreAttendant, a native Teams Operator Console application for mid-size and large enterprise organizations. CoreAttendant enhances the capabilities of Microsoft […]

Tech Talk – CoreAttendant for Microsoft Teams

Attendant Console for Microsoft Teams Altigen’s Tech Talk is a chance for us to dive deeper into the world of telecommunications. Often hosted by our Chief Technical Officer, Mark Allen, these blogs will talk about the future of the modern workplace. We’re here today for our tech talk with Altigen’s CTO Mark Allen and we […]