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Often stereotyped as the biggest talkers in many organizations, it is amazing how sales people are often simultaneously labeled as the worst communicators, mainly because they are not sitting at their desks or engaging in workplace chatter.  They are the road warriors, traveling by car or plane to customer and prospect locations. And it’s not […]

In this continuing series offered to educate our readers on Office 365, today we look at the benefits of the instant messaging feature within Skype for Business. For starters, if you don’t know, Microsoft acquired Skype in mid 2011, and in 2015 Microsoft renamed their Lync Corporate Communications platform as Skype for Business. One of […]

Looking for a good reason to adopt an Office 365 enterprise plan? It is no surprise the main driver for companies moving to Office 365 is moving away from exchange server environments. The added features of Skype for Business online have certainly added to the appeal for a move to O365, but are they enough to […]

“Communications” has taken on many forms over time, from stone tablets to tablet computers, telegrams to telephones, the Pony Express to Outlook Express. When it comes to today’s communications, the various methods we use in business have long operated in silos: Your phone system was for voice, your computer for email, and that was that. […]

AltiGen Extends Capabilities of Skype for Business and Office 365 with Affordable, All-in-One, Multi-media Contact Center Native Integration enables rapid and easy deployment of powerful ACD, Web Chat and intelligent routing features. SAN JOSE, CA–(Marketwired – March 15, 2016) – AltiGen Communications, Inc. (OTCQX: ATGN), a leading provider of Microsoft-based IP-PBX and Contact Center solutions, […]

What do push “start/stop engine” buttons in cars have in common with your communications systems? Today, we are sharing with our readers the Enterprise Connect Microsoft Keynote speaker, Zig Serafin, Corporate Vice President at  Skype Business Services for Microsoft, as he presents “A game changer for Universal Communication!” View this presentation to learn how Skype for Business […]

In this continuing series offered to educate our readers on Office 365, we look at the benefits of the Mobile Device Management feature within Office 365: Mobile Device Management for Office 365 can help you secure and manage mobile devices like iPhones, iPads, Androids, and Windows Phones used by licensed Office 365 users in your business in […]

When people can’t connect, can’t communicate, or can’t access critical data… they tend to become unhappy, to put it politely. Network and system administrators often hear the full voice of people’s fury when systems fail. As a result, network and system administrators approach change to IT infrastructure with caution, and if using a vendor for IT support, […]

This is the first in a series of posts on Microsoft Office 365. With many companies looking to utilize the cloud for more efficiencies in business, Office 365 is leading the pack with estimates nearing 80 million subscribers worldwide.  This series will take a closer look at different benefits and features of the business solution. […]