SIP Archives
Your Phone System Just Crashed… Now What?
When your phone system initially crashes, alarms don’t go off to alert you. A large red flashing light doesn’t catch everyone’s attention. Employee computer screens don’t display “ALERT” in big bold letters. Instead, you and your employees sit there, working as you would normally, unaware of the customers desperate to reach your support desk, or […]
AltiGen Software Delivers Results at Clear Harbor, LLC
Customizable, Geographically Redundant Contact Center Solution Provides Differentiation for Outsourcing Provider SAN JOSE, CA–(Marketwired – Jun 28, 2016) – AltiGen Communications (OTCQX: ATGN), a Silicon Valley based provider of premise and cloud-based IP-PBX and Contact Center solutions, announces that its contact center solution has been effectively utilized by Clear Harbor, LLC, a nearshore outsourcing provider that […]