Contact Center for Skype for Business Archives

Will Skype for Business Be a Reason to Move to Office 365?

Looking for a good reason to adopt an Office 365 enterprise plan? It is no surprise the main driver for companies moving to Office 365 is moving away from exchange server environments. The added features of Skype for Business online have certainly added to the appeal for a move to O365, but are they enough to […]

Press Release: AltiGen Announces MaxACD 7.0

AltiGen Extends Capabilities of Skype for Business and Office 365 with Affordable, All-in-One, Multi-media Contact Center Native Integration enables rapid and easy deployment of powerful ACD, Web Chat and intelligent routing features. SAN JOSE, CA–(Marketwired – March 15, 2016) – AltiGen Communications, Inc. (OTCQX: ATGN), a leading provider of Microsoft-based IP-PBX and Contact Center solutions, […]

View the Video: Game Changer for Universal Communication

What do push “start/stop engine” buttons in cars have in common with your communications systems? Today, we are sharing with our readers the Enterprise Connect Microsoft Keynote speaker, Zig Serafin, Corporate Vice President at  Skype Business Services for Microsoft, as he presents “A game changer for Universal Communication!” View this presentation to learn how Skype for Business […]