Altigen at Comms vNext Conference
Altigen will be exhibiting at the upcoming Comms vNext conference on June 5th and 6th in Denver, CO. This is a great opportunity for organizations interested in Microsoft’s Unified Communications solutions and roadmap to learn more about Skype for Business...
10 Reasons to Deploy Live Chat Software
Have you considered the benefits of deploying live web chat software on your website? It can be a daunting task to implement and where do you start? We’ve compiled the top 10 reasons why live web chat will help your...
5 Ways Live Chat Can Improve Your Website
With technology improving everyday, customers expect more features and customization within an online experience. E-commerce experiences are also expected to be simple and seamless, as that is the new norm. The expansion of e-commerce creates more noise in the marketplace,...
What Can You Gain from Microsoft Phone System?
PBX has been the tried and true solution for office communication over the past several decades. However, in recent years, PBX alone has not been able to provide the range of services that many businesses need. PBX systems have also...
Is Your PBX Worth the Cost?
PBX phone systems have always been a tried and true method of communication for businesses. However, now that other technologies are available, is up-keeping your PBX lines worth the cost? In most cases, the answer is no. There are several...
SMS Text: A Customer’s Most Preferred Communication Method
According to an extensive study by Twilio that surveyed over 6,000 consumers in Asia, Europe, and the United States, 89% of customers would prefer to communicate with businesses via SMS text. Considering that texting has become the main method of...