Altigen Blog

Omni-channel Contact Center for Teams deployed in Azure!

Why is a Native Solution essential? The market is saturated with Cloud Based Contact Centre services some claiming full integration with Teams others saying you don’t need integration other than SIP Trunk ties for call transferring.  There’s a reason Software...

Altigen Acquires Workspace Communications Cloud Customer Base

Today we announced that we have acquired all of the rights to the customer relationships of WorkSpace Communications, LLC, a cloud provider of Microsoft Unified Communications and Modern Workplace solutions. The strategic purchase is part of our capital allocation strategy...

Skype for Business Online is Retiring

MICROSOFT TO RETIRE SKYPE FOR BUSINESS ONLINE After July 31, 2021 Office 365 users will no longer be able to access Skype for Business Online, instead the user will be directed to log on to Microsoft Teams. For companies interested...

Altigen Launches Azure Hosted Direct Routing for Microsoft Teams

We’ve launched our Microsoft Teams Certified Direct Routing Managed Service powered by Ribbon’s scalable session border controllers (SBCs) hosted in Azure. “With more and more companies subscribing to Microsoft Office 365 and adopting Teams Phone System, Voice communication will continue...

Altigen at Microsoft Inspire 2019

Altigen has announced that it will be participating in Microsoft’s Inspire Worldwide Partner Conference between July 14-18 2019. During the conference Altigen will be conducting one-on-one meetings with Microsoft partners who focus on Office 365 and Microsoft Teams.  According to...

Direct Routing Solution for Microsoft Phone System

Altigen is now offering its Direct Routing solution for Microsoft Phone System. Direct Routing enables service providers using Microsoft certified Session Border Controllers (SBC) to connect directly to Microsoft Phone System. This further allows customers to choose a service provider...