FrontStage for MaxCloud

A Complete, Integrated Omni-Channel Cloud Contact Center delivered as a Managed Service

Engage your Customers using their Preferred Communications Channels
leveraging the power of MaxCloud.

Enrich your Customer’s Experience

Engage your customers throughout their entire journey – via voice and digital channels (chat, email, SMS, email, and social media)

Empower your Agents

FrontStage provides all of the tools required by your agents to interact with your customers quickly and efficiently

Extend the Functionality of MaxCloud

Native PBX integration delivers all interactions within a dedicated app, eliminating the need for a separate call processing platform.

FrontStage for MaxCloud Overview

Built on the Microsoft Bot Framework, deployed in Azure, and natively integrated with Microsoft Teams, CoreInteract is a key element in our customers’ Digital Transformation strategies. Drive improved customer experience engagement using your customers’ preferred communications channels. Gain new customer insights with comprehensive analytics and reporting. Boost productivity for employees whether they’re in the office or working from home.

Improved Customer Experience

Deliver a consistent customer experience across all voice and digital communications channels.

Increased Agent Productivity

A simple, integrated UI enables agents to respond to customer requests – quickly and efficiently.

Gain Valuable Actionable Insights

Performance driven data and analytics enable organizations to optimize the customer journey.

Ready to find out more about FrontStage for MaxCloud?