Altigen Acquires Workspace Communications Cloud
Customer Base

We're holding our final webinar this Tuesday 13th, 11:30 am to address the details of our migration plans and processes.

On August 6, 2019 Altigen announced that it acquired the cloud customer base of WorkSpace Communications, a leading cloud provider of Microsoft Unified Communications and Modern Workplace solutions. Key WorkSpace sales and technical personnel will also be joining the Altigen team.

Based in the Midwest, WorkSpace Communications has been delivering a suite of hosted Microsoft Modern Workplace technologies which include Unified Communications and Collaboration, Office 365, Teams and integrated cloud-based Contact Center solutions.

Altigen Communications is a Silicon Valley based Microsoft ISV and Cloud Solutions provider delivering Hosted Microsoft Unified Communications and Modern Workplace solutions, including its integrated call routing and queuing applications, integrated omni-channel contact center solution and SIP trunk services for both Skype for Business and Microsoft Teams Phone System.

WorkSpace customers will have the option to migrate to Altigen’s Hosted Skype for Business platform or Microsoft Team Phone System based on their individual business requirements. WorkSpace customers will also be able to enjoy the benefits of Altigen’s value-add applications for Skype for Business and Microsoft Teams Phone system, which include:

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Cost Effective Direct Routing SIP Trunk Service for Teams Phone System and Skype for Business

Intelligent routing engine providing data directed call routing based on customer-defined parameters

Easy to manage departmental call routing solution with built in call tracking and reporting

Complete omni-channel contact center, including Voice, Video, Web Chat, SMS, Email, fax and Social Media

Altigen will migrate all WorkSpace customers to it’s Hosted Skype for Business or Teams Direct Routing solutions at no charge. Customers will also benefit from our proven deployment methodology, which is designed to streamline the migration process and minimize any potential disruptions to WorkSpace customers’ businesses.

Altigen service offerings include:

  • Microsoft Teams and Skype for Business Assessment and Planning Services
  • End-to-end Migration Services for Altigen’s Hosted Skype for Business (full Enterprise Plus edition) or Teams Phone System – whichever best meets your requirements
  • Altigen’s Cost Effective SIP Trunk Service for Skype for Business and Direct Routing for Microsoft Teams
  • Full Microsoft CSP Office 365 Licensing and Support Services
  • Complete Training and 24/7 Support

Altigen will be conducting one-on-one calls with all WorkSpace customers to inform you of your options. In addition we will be conducting a series of webinars to address the details of our migration plans and processes, review the various Altigen solutions now available to WorkSpace customers, and address any customer questions.

If you would like to join us for one of these webinars please use the form below. We will be holding the webinars on Thursday 8th August at 11:30 am ET and Tuesday 13th August at 11:30 am ET.

Please direct any questions to Katrina Santa Maria, who can be reached directly at (913) 956-7914 or Katrina.SantaMaria@WorkSpaceCommunications.com.