Teams Direct Routing
and Omni-Channel Contact Center

This Event has Passed


On July 25th 2019 we hosted a webinar where we discussed the market opportunity with Microsoft Teams Phone System, the customer challenges inhibiting adoption of Teams Phone System and how Altigen can assist Microsoft partners in taking advantage of the business opportunity with Teams Phone System which included.

  • An overview of Altigen’s Direct Routing SIP trunk solution - based on Ribbon SBCs, deployed in Azure, and delivered as a fully managed service
  • Our new user friendly Web Portal, enabling phone number selection and porting, instant SIP Trunk provisioning, and ongoing management
  • Altigen’s cost effective SIP trunk pricing plans along with our Rapid Service Delivery and Support Program

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We also introduced Altigen’s Advanced Applications for Teams Phone System, which include:

  • A robust, menu driven – location based Auto Attendant
  • Our new Intelligent Call Router
  • Complete, Omni-Channel Contact Center

Microsoft Teams is the fastest growing business application in the company’s history. Customers are looking for information and expertise as the make plans to move to Teams for calling. Altigen specializes in Microsoft unified communications. It’s all we do. It’s in our DNA.  We use Microsoft-certified equipment from Ribbon Communications to provide Direct Routing services for customers  wishing to keep their telecommunications provider. Join us and Ribbon to learn about how it all works and how Altigen can help you create offerings for Microsoft customers.

Please use the form to request a recording of the webinar. Thank you.