Office 365 Archives

DIY vs. Hosted in Unified Communications Solutions

As with all things in life, if you have decided to move your business phone systems to a VoIP solution, you have choices to make. Do you purchase the IP PBX and run and operate the system on premise, or do you look to eliminate the capital expenditure and move to a Hosted IP PBX? […]

Working Remotely Just Got Even Easier with UCaaS

Working remotely is not a new idea. In fact, the term “telecommuting” was first coined in 1972 by employees working on a NASA communication system, and in 1979, the Washington Post published an article called “Working at Home Can Save Gasoline“, which is often credited with introducing the idea of working remotely, and a year later led to the first conference […]

3 Questions to Ask When Devising a UC Strategy

Unified Communications (UC) is more than just a buzzword.  It is becoming a business necessity for those who have adopted it and experienced the results of increased productivity and efficiency. UC is not a single product, but, rather, a set of products that work together to provide a consistent unified user-interface and user-experience across devices, whether it […]

Why Presence Should be Present in Your Unified Communications Strategy

Unified Communications is garnering much attention as more than just a buzz word for business communications, and a big component of that is Presence Technology. Presence Technology is defined as real time information about a person’s availability. Have you ever needed to contact a co-worker and had to think for a minute on whether to […]

Why you should make the jump to Office 365 for your business

It’s no secret that many businesses worldwide are using Office 365. Many is an understatement, as Office 365 is globally the most widely deployed app for enterprise businesses.  These businesses enjoy all the benefits of the Office products everyone is accustomed to, but with a plethora of added perks, the least of which being not […]

Are you getting the most out of Office 365?

For companies who have made the transition to Office 365, they are now facing the task of best utilizing all the features to drive effective use and achieve business value through incorporating appropriate Office 365 capabilities into day-to-day work. From external communications, call center applications, or internal Unified Communications initiatives, Office 365, coupled with Skype for Business, provides an […]

Intro to Office 365: Skype for Business vs. IP PBX… or Both?

In this continuing series offered to educate our readers on Office 365, we look at the choice in bringing Unified Communications to your organization using Skype for Business or relying on the features of your IP PBX, and discuss why the answer lies in integration. Many organizations continue to face the IP PBX vs. Microsoft decision dilemma […]

How Office 365 can bring in more billable hours and sales

Often stereotyped as the biggest talkers in many organizations, it is amazing how sales people are often simultaneously labeled as the worst communicators, mainly because they are not sitting at their desks or engaging in workplace chatter.  They are the road warriors, traveling by car or plane to customer and prospect locations. And it’s not […]

Intro to Office 365: Instant Messaging with Skype For Business

In this continuing series offered to educate our readers on Office 365, today we look at the benefits of the instant messaging feature within Skype for Business. For starters, if you don’t know, Microsoft acquired Skype in mid 2011, and in 2015 Microsoft renamed their Lync Corporate Communications platform as Skype for Business. One of […]

Will Skype for Business Be a Reason to Move to Office 365?

Looking for a good reason to adopt an Office 365 enterprise plan? It is no surprise the main driver for companies moving to Office 365 is moving away from exchange server environments. The added features of Skype for Business online have certainly added to the appeal for a move to O365, but are they enough to […]