Microsoft Skype for Business

Microsoft Skype for Business

Skype for Business unifies business communications for your corporate, branch office and remote employees.  As the only UC solution fully integrated with Office 365, Skype for Business enables seamless communications and collaboration across your entire enterprise. Whether you choose to deploy in the Altigen cloud or on your premises, Altigen extends the capabilities of Skype for Business with advanced call routing and queuing applications, cost effective SIP trunks and 24 x 7 support.

Skype for Business Solution Overview

Skype for Business offers PSTN as well as PC to PC voice and video calling, enabling your employees to choose the method of communications best suited for the task at hand.
Integrated Instant Messaging, including real time presence, improves communications among employees and customers, resulting in increased productivity and customer service capabilities.
Built in Audio, Web and Video Conferencing eliminates the need for expensive outside conferencing services while facilitating communications between employees and customers.
With support for PC’s, virtual desktops, tablets and mobile phones employees are able to experience benefits of Skype for Business regardless of device or location.
Our customers have the option to use Altigen’s SIP trunk service, available on either a per user or per trunk basis, providing  you with the flexibility to choose the plan which is most cost effective for your company.

Altigen’s Hosted Skype for Business 

We deliver the full enterprise version of Skype for Business as a fully managed cloud service, eliminating the expense and management overhead associated with on premises deployments.  Whether your company is considering Skype for Business for the first time, or facing an upgrade from an earlier version of Microsoft Lync or Skype for Business, our hosted solution provides a much more cost effective alternative compared to on premises deployments.

Altigen’s Solutions and Services Overview

For both hosted and on premises Skype for Business customers, Altigen provides  a natively integrated suite of routing and queuing applications, including Auto Attendant, Departmental Call Center, Full Contact Center, Call Recording and Call Reporting applications. Our applications can be deployed on your premises, in the Altigen cloud along with our hosted Skype for Business platform or as a hybrid cloud solution (i.e., Altigen applications deployed in the cloud for on premises Skype for Business deployments).

We also offer complete, end to end managed services which are designed to get your organization up and running quickly and smoothly whether your company is deploying Skype for Business for the first time or migrating from an earlier version of Skype or Lync.