Microsoft Skype for Business
Skype for Business, the world’s leading enterprise Unified Communications platform, fully integrates with Office 365 providing Instant Messaging, Presence, Voice and Video Calling, Desktop Sharing, Web Conferencing and Mobility capabilities. Altigen delivers Skype for Business as a managed Hosted Service, together with our integrated Call Routing and Contact Center applications – all fully supported, 24 x 7.
Skype for Business Solution Overview
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Altigen’s Advanced Call Routing and Queuing and Contact Center applications are available with our Hosted Skype for Business platform as well as for on premises Skype for Business customers. |
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Integrated Instant Messaging, including real time presence, improves communications among employees and customers, resulting in increased productivity and customer service capabilities. |
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Built in Audio, Web and Video Conferencing eliminates the need for expensive outside conferencing services while facilitating communications between employees and customers. |
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With support for PC’s, virtual desktops, tablets and mobile phones employees are able to experience benefits of Skype for Business regardless of device or location. |
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Our Skype for Business SIP trunk service provides cost effective inbound and outbound (PSTN) calling, including toll free numbers and E911 support, thus eliminating the need for a separate on premises PBX system. |
Altigen’s Hosted Skype for Business
Skype for Business and Altigen’s applications are deployed in our secure datacenters in the United States and United Kingdom, including (based on geography) SOC 2, SSAE 16, HIPAA, PCI-DSS and GDPR compliance.
Whether your company is considering Skype for Business for the first time, or facing an upgrade from an earlier version of Microsoft Lync or Skype for Business, our hosted solution provides a much more cost effective alternative compared to on premises deployments.
We also offer complete, end to end managed services which are designed to get your organization up and running quickly and smoothly whether your company is deploying Skype for Business for the first time or migrating from an earlier version of Skype or Lync.