Managed Services for the MaxCS Cloud and On Premises PBX and Contact Center
The PBX is the cornerstone of a company’s business communications. Today many organizations have aging or out of date on premises PBX systems, and must decide whether to replace their old PBX with another on premises PBX or move their PBX to the Cloud.
Leveraging our more than 20 years of experience designing and developing Microsoft-based IP PBX and contact center solutions, our managed communications services are designed to help you to make the best decision for your company, and manage every step of the way to implement the solution that you choose.
Our managed communication services offerings include:
MaxCS Deployment Services is a complete program addressing everything from migration planning to system cutover to end user training and support. We’ll make sure you have a smooth, timely and cost effective transition to your new MaxCS system.
Our Application Development and Customization Services help you get the most out of your MaxCS system. Whether you need a “screen pop” for your CRM system, custom call flows to address specific needs of your customers or build a new application for unique business requirements, Altigen’s professional services team has the knowledge and expertise to get the job done, quickly and cost effectively.
Our mission is to be your single, full service solutions provider. As such we deliver world class communications solutions, fully managed cloud services, complete application development and customization services, and cost effective SIP trunk services – all fully supported by your local Altigen partner.
Altigen eliminates the complexity of managing multiple vendor relationships, instead providing you with a single comprehensive solutions provider for all of your business communications requirements.