Altigen Blog

Tech Talk – CoreAttendant for Microsoft Teams

Attendant Console for Microsoft Teams Altigen’s Tech Talk is a chance for us to dive deeper into the world of telecommunications. Often hosted by our Chief Technical Officer, Mark Allen, these blogs will talk about the future of the modern...

Partner Spotlight – American Technology Services

In this month’s Partner Spotlight, we spent some time with the team at American Technology Services, LLC (ATS). Let’s get right into the details! Who is ATS? American Technology Services, LLC (ATS) is a Managed IT and Security Services Provider...

Partner Spotlight – SoftApp

In this month’s Partner Spotlight, we sat down with Jeroen Andre de la Porte, Managing Director of SoftApp. Q: Thanks for joining for joining us today Jeroen.  Let’s start by having you briefly introduce yourself and SoftApp to our audience....

Tech Talk – Integrating with Dynamics 365

Altigen’s Tech Talk is a chance for us to dive deeper into the world of telecommunications. Often hosted by our Chief Technical Officer, Mark Allen, these blogs will talk about the future of the modern workplace. This week we sat...

Microsoft Announcements on Direct Routing

On November 24, 2021, Microsoft announced changes to their Direct Routing SIP interface and Teams Direct Routing. Below is a summary of those announcements. Direct Routing will stop processing SIP requests which have ‘Replaces’ headers Change:  Starting on January 3rd,...