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Press Release: AltiGen Announces MaxACD 7.0

AltiGen Extends Capabilities of Skype for Business and Office 365 with Affordable, All-in-One, Multi-media Contact Center Native Integration enables rapid and easy deployment of powerful ACD, Web Chat and intelligent routing features. SAN JOSE, CA–(Marketwired – March 15, 2016) –...

View the Video: Game Changer for Universal Communication

What do push "start/stop engine" buttons in cars have in common with your communications systems? Today, we are sharing with our readers the Enterprise Connect Microsoft Keynote speaker, Zig Serafin, Corporate Vice President at  Skype Business Services for Microsoft, as he presents...

Intro to Office 365: Mobile Device Management

In this continuing series offered to educate our readers on Office 365, we look at the benefits of the Mobile Device Management feature within Office 365: Mobile Device Management for Office 365 can help you secure and manage mobile devices like...

Are you afraid of network and communication upgrades?

When people can’t connect, can’t communicate, or can’t access critical data… they tend to become unhappy, to put it politely. Network and system administrators often hear the full voice of people’s fury when systems fail. As a result, network and system...

Intro to Office 365: The basics

This is the first in a series of posts on Microsoft Office 365. With many companies looking to utilize the cloud for more efficiencies in business, Office 365 is leading the pack with estimates nearing 80 million subscribers worldwide.  This...