Altigen Blog

Direct Routing Solution for Microsoft Phone System

Altigen is now offering its Direct Routing solution for Microsoft Phone System. Direct Routing enables service providers using Microsoft certified Session Border Controllers (SBC) to connect directly to Microsoft Phone System. This further allows customers to choose a service provider...

Altigen Enjoy New Office

We’ve officially moved to our new corporate headquarters! After 10 years in San Jose, we’ve moved a few miles North to 670 N. McCarthy Blvd in Milpitas, CA.  The employees are enjoying the new location and extremely nice facilities. “We’re...

Altigen at Comms vNext Conference

Altigen will be exhibiting at the upcoming Comms vNext conference on June 5th and 6th in Denver, CO.   This is a great opportunity for organizations interested in Microsoft’s Unified Communications solutions and roadmap to learn more about Skype for Business...

10 Reasons to Deploy Live Chat Software

Have you considered the benefits of deploying live web chat software on your website? It can be a daunting task to implement and where do you start? We’ve compiled the top 10 reasons why live web chat will help your...

5 Ways Live Chat Can Improve Your Website

With technology improving everyday, customers expect more features and customization within an online experience. E-commerce experiences are also expected to be simple and seamless, as that is the new norm. The expansion of e-commerce creates more noise in the marketplace,...

What Can You Gain from Microsoft Phone System?

PBX has been the tried and true solution for office communication over the past several decades. However, in recent years, PBX alone has not been able to provide the range of services that many businesses need. PBX systems have also...