CoreInteract is a next-generation enterprise digital customer engagement platform built on Microsoft’s Bot Framework, deployed in Azure, and utilizing Microsoft Cognitive Services.  Developed from the ground up as a scalable, multi-tenant cloud solution, CoreInteract natively integrates with Microsoft Teams to automate the routing and queuing of inbound customer requests using the customer’s preferred communications channels, including voice, SMS, webchat, email, and social media.

For more information, please visit our CoreInteract solutions page or check out our blog post-https://www.altigen.com/altigen-acquires-blue-pandas-coreinteract-platform/.