Altigen News Archives

Credit unions and members go hand in hand. Member experience and communication solutions, again, go hand in hand. One cannot exist without the other, and more importantly one cannot succeed without the other. If members had the chance to rate your credit union’s call center, would you be timid to hear their insights? If you’re […]

What do members want from their credit union? Members want speed, security, innovation and most importantly, they want to feel valued. Credit unions are responsible for members’ most important assets, so it’s no surprise members don’t want to feel like just another number or face in the crowd. Members want to know their valued by […]

In many industries, speed of response is crucial to success. Take for example, pest control. When clients contact a pest control company they’re looking for fast acting, effective solutions before the ants take over their kitchen, or the live creature in their walls scratches their way through. If the company they call does not have a […]

SAN JOSE, CA–(Marketwired – Jul 5, 2017) – AltiGen Communications, Inc. (OTCQB: ATGN), a leading Microsoft Cloud Communications Solutions provider, today announced that Ken Epps and Simon Chouldjian joined AltiGen’s Board of Directors. Mr. Epps and Mr. Chouldjian were elected to the Board at AltiGen’s June 29, 2017 meeting of stockholders. Jeremiah Fleming, AltiGen’s President, […]

SAN JOSE, CA–(Marketwired – Jul 5, 2017) – AltiGen Communications, Inc. (OTCQB: ATGN), a Silicon Valley based provider of Hosted Skype for Business and Contact Center solutions, will announce its third quarter fiscal year 2017 financial results after the close of regular market trading on Wednesday, July 26, 2017. The Company will also hold a […]

In the final article of our 4-part series, we provide a synopsis as to why utilizing all the features within office 365 can provide your CU with a robust and affordable unified communications solution.  Bringing unified communications to credit unions can provide their members and employees with the most efficent, innovative and secure communication solutions utilizing the many […]

With the summer solstice behind us and the season in full swing, business collaboration takes on a whole new meaning. Summer for some companies means shorter work days, employee vacations and more sunlight in the day. How do you keep the bottom line met while still providing your employees with a company culture that fits into […]

AltiGen’s Hosted Skype for Business Deployed at Capture Technologies and now Available to Its Customers. SAN JOSE, CA–(Marketwired – Jun 15, 2017) – AltiGen Communications, Inc. (OTCQB: ATGN), a Silicon Valley based provider of Hosted Skype for Business and Contact Center solutions, announces that its Hosted Skype for Business solution has been successfully deployed by Capture […]

When voice over IP was introduced on the market, there were a number of factors that prohibited adoption. The cost savings were no doubt sexy, as long distance calling rates soared for many companies. But the poor quality of internet connections, coupled with the high price of managing an in-house VoIP system and replacing existing […]

In the third article of our 4-part series, this article will highlight the reasons your credit union should be using a hosted Skype for Business solution over a DIY deployment.  With an industry that’s ever changing, credit unions are expected to take on more challenges and offer members the most innovative solutions. Between guiding the member’s journey, […]