Thank you for accessing AltiGen's support portal. This is where you have easy access to product manuals and will find instructional videos and frequently asked questions.
Online Support
How do I use the new Support Portal?
Simply select a product from the menu to the left to see the available online support options.
How do I get help?
I have an AltiGen System.
In order to maintain the best possible local support for your AltiGen system, we maintain a global partner network. If you own an AltiGen system and require additional assistance beyond the materials found here, please contact your AltiGen partner. If you do not know who to contact, please call or email our Sales Group for assistance.
By Phone: +1 408 597-9000 Option 2
By Email: sales@altigen.com
By Phone: +1 408 597-9000 Option 2
By Email: sales@altigen.com
I represent an AltiGen Partner.
Contacting AltiGen's Technical Support Operations (TSO) Group requires a valid Dealer ID and Tech ID; please locate these numbers before calling in to the TSO Group. If you do not know your Dealer or Tech ID, please call or email our Sales Group for assistance.
Sales:
By Phone: +1 408 597-9000 Option 2
By Email: sales@altigen.com
Technical Support:
By Phone: +1 408 597-9000 Option 5
Sales:
By Phone: +1 408 597-9000 Option 2
By Email: sales@altigen.com
Technical Support:
By Phone: +1 408 597-9000 Option 5
