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Ip Phone Systems, Unified Communications

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	The leading provider of VoIP Business Phone Systems and Microsoft-based Unified Communications

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AltiGen's Latest Product Versions

Product	Description	Current Version
Telephony Software
AltiWare™ O.E.	AltiServ™ Telephony Software	5.1
AltiServ™ Contact Center (ACC)	Call Center Software * Now Included in AltiWare 5.0	5.1
AltiContact™ Manager (ACM)	AltiServ™ Call Center Software	5.1
AltiServ™ H-PBX	Multi-Tenant IP-PBX Telephony Software	5.0A

Desktop Productivity Software

AltiConsole™	Operator Attendant Console Application	5.1
AltiView™	Extension - Desktop Productivity Software	5.1
AltiAgent™	Agent - Desktop Productivity Software	5.1
AltiSupervisor™	Supervisor - Workgroup Management Software	5.1

Application Software Packages

Advanced Call Router	Advanced Call Router Application Software	5.1
AltiReport™	Advanced Call Center Reporting Application	5.1
VRManager™	Centralized Call Recording Retrieval and Playback Application	5.11
ACM Centralized Recording	ACM Centralized Recording * Included in ACM - requires individual user licenses only	5.1
ACM Systems Redundancy	ACM-REDUNDANCY System Redundancy *Requires hardware and license	5.1