Fun ‘n’ Games ‘n’ Growth Radical Entertainment scores a big hit
with scalable AltiGen IP phone solutions
With a core value statement of “work hard, keep
it fun,” game maker Radical Entertainment is
about as hip as a company gets. But when it comes
to investing in technology to run the business,
Radical is as value-conscious as a buttoned-down
law firm. This is what explains the company’s longrunning
love affair with AltiGen Communications. Read More >>
Small City Reaps
Big Rewards with
Voice over IP Powell, Wyoming, businesses and city
government prosper with AltiGen phone systems
For a small city with a tradition of being very progressive
when it comes to deploying new technology,
the inside joke was the “mash phones”—so called
because users had to mash their fingers hard onto
the handset buttons to make a call. Read More >>
Resting its case on an AltiGen IP phone solution Legal aid office wins back valuable IT staff time while gaining greater functionality.
The IT department at the Legal Services Society
(LSS) in British Columbia faced a classic challenge -
an aging telephone system that had reached
its capacity to support its call center activities. LSS
had to find better ways to manage its telephone
advice and application services. Read More >>
Growth Soars with
Call Center
Solution
& VoIP Phones Flight plan at Silver State Helicopters includes AltiGen Communications
As the world's largest helicopter flight training operation, Silver State Helicopters couldn't afford to have its aggressive growth plans grounded by an antiquated call center operation. Anxious to turn phone responses from its advertising efforts into hot leads for student pilots, Silver State decided to dump its outsourced call center provider and take the operations 100% in-house. Read More >>
VoIP Phone System Delivers Top Credit Ratings AltiGen helps lift CRM Mexicana to number one in credit card call centers
IT IS NOT UNCOMMON FOR HUGO PELAYO TO GET A MESSAGE telling him and his call center to be ready for 25,000 phone calls coming in an hour or so, the result of a customer running a TV ad for a new credit card promotion. But as CEO of CRM Mexicana, the fastest-growing outsourced call center provider in Latin America, Pelayo is not worried by such demands. Read More >>
VoIP Phone System Making Waves Growth-minded Schlitterbahn Waterparks puts AltiGen Communications solution to work
As a highly independent, fast-growing owner of waterparks, Schlitterbahn Waterparks couldn’t afford to let antiquated, expensive phone systems get in the way of progress. Read More >>