Key features:

• Interfaces with standard telephones and headphones for high volumes and cordless phones for mobile operators or IP LAN Phones
• Handle calls using simple keyboard shortcuts, a phone dial pad or the intuitive point and click interface
• Automatic Console interface screen pop-up on incoming calls for Multi-Tasking attendants
• Busy lamp fields and extension status
• Caller ID & Call Status display
• Calls-in-Process display
• View Inbound Calls-in-Queue display
• One-Button Blind and Supervisor transfers
• Transfer calls directly to:
  • Extensions
  • Voice mailbox
  • Departments
  • Workgroups (Any one of 32 workgroups)
  • Auto Attendants (Any one of up to 255 auto attendants)
  • Home offices and off site numbers
  • Cellular Phones
  • IP Extensions anywhere in the world
  • Virtual extensions (Supporting Remote employees and Clients)
• Integrated Fast Look up directory sorts by first name, last name or extension
• Conference calling
• System Call Park
• Speed dialing
• Use speed view to access frequently called numbers
• Easily add or delete speed view numbers
• Overhead paging option
• Can work as a seamless overflow from AltiServ’s Auto Attendant(s)
• Schedule the AltiServ auto attendant to answer calls as needed
• Easy “Night Button” programming on telephone for off duty attendant

VoIP Phone System Features & Applications			Business Solutions
Standard Phone System Features	Advanced Phone System Features
IP PBX Softswitch VoIP Phones VoIP Servers Auto Attendant / IVR Voice Mail Windows Soft Phone Client Operator Console Windows Administration Client IP Audio Conference Bridge	Advanced Call Routing Call Center Agent Client Call Center (ACD) Call Center Supervisor Client Call Recording Advanced Call Reporting Mobile Communications Multi-Site Enterprise Manager Application Program Interface (API/SDK)		Small Business Enterprise Multi Site/Branch Offices VoIP Solutions Mobility Solutions Call Center Solutions