- Conference Bridge and Call Center Functionality Streamline Customers' Phone Systems -
FREMONT, CA - AltiGen(R) Communications, Inc. (Nasdaq: ATGN), a leading provider of VoIP business phone systems and Unified Communications solutions for small-to-medium businesses (SMBs), announced Metropark Communications, Inc., a multi-location reseller of communications services in St. Louis, is offering AltiGen's products to its customers. Metropark chose to offer AltiGen's products based on their robust feature set, ease of installation and use, as well as lower cost.
Matthew Woolley, Metropark's vice president of sales and marketing, stated: "AltiGen's phone system includes call center functionality and conferencing in one box. The single server delivers software-based features, a significant improvement over older hardware-based phone systems. Our customers can install exactly the applications they require today, with the flexibility to add features as they grow. We can easily and cost-effectively add new modules via software updates. AltiGen's advanced solutions for Customer Service Centers, including Technical Support, Sales and Marketing, Outbound Telemarketing and more, offer our customers the capabilities of a much bigger phone system, but with a small system's total cost of ownership."
"Our customers are looking for a way to cut conference call service expenses," Woolley continued. "AltiGen's VoIP Audio Conference Bridge offers a next-generation audio conference solution that eliminates expensive audio services. Its intuitive interface makes it easy to schedule conferences, manage participants and email conference invites, saving time and thereby boosting employee productivity for the company. In addition, the Call Center capabilities enable employees to work remotely using AltiGen's VoIP call routing and mobility capabilities. AltiGen has been very responsive and is a reliable, service-oriented partner."
Jeff Kays, vice president of business development of AltiGen, said, "Growing our reseller channel is a key component of our growth plan and Metropark enhances our coverage in the Midwest. We look forward to supporting Metropark and its customers."
AltiGen Communications
AltiGen Communications, Inc. (NASDAQ: ATGN) is a leading provider of VoIP business phone systems and Microsoft-based Unified Communications solutions for small-to-medium businesses (SMBs), including companies with multiple distributed locations, branch offices and call centers. AltiGen's scalable, integrated, and easy to manage all-in-one unified communications solutions enable an array of applications like standards based SIP VoIP phones and servers, unified messaging, voicemail, call recording, conferencing, call activity reporting and mobility solutions that leverage both the Internet and the public telephone network to take advantage of the convergence of voice and data communications. AltiGen’s systems are designed with an open architecture and are built on an industry standard platform. This adherence to widely used standards allows products to integrate with and leverage the existing technology investment of partners and customers. For more information, call 1-888-ALTIGEN or visit the web site at www.altigen.com.