SHANGHAI, Nov. 28 - AltiGen Communications, Inc., a pioneering manufacturer of VoIP business phone systems and call center solutions is pleased to announce that it has received the "Best Call Center Platform Provider" award by the Call Center and CRM committee of the E-Commerce Association of China.

The "Best Call Center Platform Provider" award selection committee evaluated many suppliers of call center solutions from both China and abroad, including such companies as Avaya and Cisco. AltiGen's solution won out with its IP based distributed call center that transcends the limitations of traditional PBX-based solutions. AltiGen's solution was praised to be highly flexible, easy to use and manage, and offer the best price/performance ratio for businesses in the new VoIP era.

"AltiGen began to offer its patented IP-based distributed call center solution in 2002. As many companies begin to follow AltiGen's lead and come to market with their own offerings of IP-based call center solutions, the Best Call Center Platform Provider award solidifies AltiGen's leadership position and confirms its vision," said Zhao Xi, Managing Director of the selection committee. "We are happy to present AltiGen with this award."

The key features that stood out to the committee and many customers include:

1. A native IP architecture that does not require separate media gateways
2. Seamless integration with remote agents via VoIP phones and MaxCommunicator call control software
3. Centralized management in a distributed call center configuration
4. Open APIs which allow for easy customization based on the customer's requirements
5. Easy to use, manage and maintain with good scalability

About AltiGen Communications
AltiGen Communications, Inc. is a pioneering manufacturer of VoIP business phone systems and call centers solutions. AltiGen designs, manufactures and markets advanced, IP-PBX telephone systems and IP call centers that leverage both the Internet and the public telephone network. These products enable an array of applications that take advantage of the convergence of voice and data communications to achieve superior business results. AltiGen Communications products are available from independent authorized resellers and strategic partners. AltiGen's AltiServ(TM) family of telephony solutions has been recognized for excellence with more than 40 industry awards since 1996. Focused on the small to mid sized and multi-site businesses, AltiGen customers benefit from integrated solutions that protect their existing investments, while providing new ways to be more competitive, productive and to save money. For more information, call 888-ALTIGEN or visit the Web site at www.altigen.com .