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Sales Administrator

Company Background:

AltiGen Communications, Inc. is a leading provider of 100% Microsoft-based VoIP business phone systems and Unified Communications solutions. Having more than 10,000 customers around the world, AltiGen solutions are designed for high reliability, ease of use, seamless integration to Microsoft infrastructure technologies, and are built on a scalable, open standards platform. AltiGen's worldwide headquarters is in Silicon Valley, California, with international operations based in Shanghai, China. Local sales, service and support are provided by AltiGen's worldwide network of over 300 certified partners. AltiGen's products include the MaxCS IPPBX Suite of server software, client software and optional supporting hardware, MaxMobile, MaxACD Contact Center for Microsoft Lync Server, Mobility for Microsoft Lync Server, and the revolutionary iFusion SmartStation.

Job Description:

AltiGen Communications is seeking a skilled individual to provide administrative support to the sales team. This position is primarily responsible for complete administration of the sales order processes for the Company, in support of the direct, channel and service provider sales teams. Success in this position depends upon superior organizational skills, time management and attention to detail as well as exceptional verbal and written communication skills. The ideal candidate for this position is a career minded professional who is both proactive and able to complete tasks on time. The ability to effectively communicate with employees, customers and partners is also important.

Major Responsibilities:

  • Process AltiGen orders received by AltiGen
  • Facilitate orders placed via distribution
  • Update and maintain product delivery/shipment and schedules
  • Coordinate shipments to/from customers
  • Provide weekly and monthly sales reports
  • Interact with customers and partners as needed to resolve any order related issues
  • Maintain partner and customer agreements
  • Communicate and coordinate with sales and finance teams
  • Maintain all product pricing

Key Qualifications:

  • Exhibit a high degree of professionalism
  • Excellent attention to details
  • Ability to multitask, prioritize a variety of tasks and meet deadlines
  • Demonstrates effective communication skills with customers and internal colleagues
  • Maintains a focus on customer satisfaction
  • Familiar with business software applications including Word, Exchange and Excel
  • Education and Employment History:
  • BS/BA in Business Administration or related major
  • Minimum 3 years business experience
  • Experience in sales administration is a plus

 

Please forward your resume directly to: hr@altigen.com

  • Compensation: Base Salary, Full Benefits!
  • Principals only. Recruiters, please don't contact this job poster.
  • Please, no phone calls about this job!