Hosted Skype for Business Overview

AltiGen uniquely extends and enhances the capabilities of the world’s leading UC platform, Skype for Business, by seamlessly incorporating our MaxACD advanced communications applications – consisting of Auto Attendant, Hunt Groups, Multimedia Contact Center, Recording and Reporting –  into our Hosted Skype for Business solution.  Moreover, AltiGen’s Hosted Skype for Business reduces complexity, eliminates CapEx, and lowers the total cost of ownership versus on premises deployments of Skype for Business. 

An Enhanced Solution Delivered as a Managed Service

  • Full Skype for Business
  • Plus AltiGen’s MaxACD Integrated Application Suite
  • Integrated with Office 365
  • Monthly Cloud Service with No Upfront Investment
  • Managed and Supported by AltiGen 24 x7


Skype for Business Unified Communications Features

  • Instant Messaging & Presence (IM&P)
  • Peer-to-Peer Voice and Video
  • PSTN Calling
  • Web Conferencing
  • Collaboration
  • Mobile/Tablet/Desktop UC Clients
  • Microsoft Office 365 Integration

AltiGen’s Business Critical Apps for Skype for Business

  • Auto Attendant
  • Hunt Groups
  • Advanced Multimedia Routing & Queuing
  • Web Chat Queuing
  • Agent/Supervisor Desktop Clients
  • Real-time and Historical Reporting
  • CRM Integration
  • Web-based Administration

Unified Communications for Office 365

  • Leverage the power of Skype for Business UC with Office 365
  • Instant Messaging & Presence (IM&P)
  • Peer-to-Peer Voice and Video
  • PSTN Calling
  • Web Conferencing
  • Desktop Sharing and Collaboration
  • Seamless Integration

 

Why AltiGen Hosted Skype for Business

  • Complete End-to-End Managed Service
  • Highly Skilled Skype for Business Engineers
  • Over 20 Years of Business Communications Expertise
  • Monthly Cloud Service with No Upfront Investment
  • Much more cost effective than on premises deployments