A COMPLETE, UNIFIED CALL CENTER APPLICATION SUITE
- HIGHLIGHTS OF THE MAXCS CALL CENTER SUITE
- Automatic Call Distribution
- Unified Call Center Applications
- Agent and Supervisor Desktop Productivity Tools
The MaxCS Call Center Suite, built on the scalable MaxCommunications Server software platform, offers a powerful set of integrated IP communications applications designed to automate virtually every aspect of the call center.
Applications include ACD, Call Recording, Call Reporting, Agent and Supervisor desktop clients, and real time performance management. And the MaxCS SDK enables easy integration to other call center systems and applications.
The MaxCS Call Center Suite can be deployed as a
CALL CENTER
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