Download the Case Study
"We are experiencing a night and day improvement between the struggles we had with our old traditional telephone systems and the ease of managing the new AltiGen system,"
Shannon Billinger, Citizens Bank’s network administrator
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| "We are experiencing a night and day improvement between the struggles we had with our old traditional telephone systems and the ease of managing the new AltiGen system" |
| Download the FREE Case Study |
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AltiGen Business VoIP Phone Systems for Community Banks
AltiGen’s award winning Business VoIP phone system has been implemented in over 300 Community Banks and Credit Unions. Community Banks choose AltiGen because it helps them decrease costs and better serve customers.
AltiGen allows community banks to unify branches, improve customer retention and improve personalized service. Designed for self administration, AltiGen allows your IT staff to easily handle all day-to-day management.
AltiGen’s VoIP phone systems easily scale from 5 to 5000 extensions. Built on Microsoft Windows Server and powered by Intel, the system includes the following integrated applications:
AltiGen Advantages for Your Community Bank
Reduce costs
- Reduce service call costs and speed changes using AlitGen’s easy self-administration
- Eliminate long distance costs between branches using AltiGen’s integrated and reliable VoIP technology
- Effectively utilize employee resources by routing customer calls across branches
Increase customer base and revenues
Improve customer retention “Increasing customer retention by just 5% can increase profits by 100%”- Harvard Business Review
Unify branch locations
- Help your customers reach the right person the first time
- Centrally manage all branches easily with AltiGen’s Enterprise Manager
- Communicate as if everyone was in the same branch
Better utilize employees across locations
- Route and queue customer calls across multiple branches at the same time
- Allow employees with advanced skills to be shared across all locations
- Create transparency by allowing managers who travel to log into phones at any branch and immediately activate it as their own extension
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