Enterprise Phone Systems
 AltiGen’s enterprise class VoIP business phone systems (or IP PBX) and Microsoft-based Unified Communications solutions are designed to meet the communications requirements of businesses with support for up to 5,000 employees.
AltiGen’s distributed architecture and applications can be deployed in a single location or distributed across multiple offices with centralized administration – providing a single unified appearance of your system with complete feature transparency. Designed to seamlessly interoperate with your existing IT infrastructure, AltiGen VoIP business phone systems are built on industry standards such as:
- Intel-based servers
- SIP compliant IP phones
- Microsoft Windows Server
- Microsoft Exchange Server 2007
MultiSite Features & Capabilities
AltiGen's VoIP business phone systems allow enterprises to unite employees across the entire organization seamlessly. AltiGen's distributed architecture has been designed so they can communicate as if they were located in the same building with a single telephone system
- Simplify and consolidate multisite management
- Have multisite distributed call centers & workgroups
- Communicate as if everyone was in the same location
- Better utilize employees across locations
Better Utilize Employees
When you unify locations and employees with an AltiGen Phone System, your customers and team will notice the difference. For your employees, it means that they could be part of a single service group that includes people from different cities. Your company can also implement a companywide extension plan that works regardless of the location of the employee.
- Help your customers reach the right person the first time
- Unified dialing plan across all locations
- Shared Operators / Receptionist across multiple locations
- Shared Holiday / Business Hour Schedules
True Mobility for Your Workforce
Many manufactures are touting “Mobility” as the latest buzzword. However, all mobility solutions are not the same. And more importantly, mobility without accountability can be risky. With AltiGen's unique mobility solutions, your company can realize all of the benefits without the risk.
Benefits of Mobility:
- Current or prospective customers can always reach employees.
- Traveling employees stay connected to the office.
- Sales spend more face to face time with customers.
- Key employees that move can be retained full or part time.
- Company can search for employees outside local area if necessary.
- Office overhead reduced with remote employees.
AltiGen VoIP Phone Systems offer Transparent Mobility Options:
A customer calling in doesn’t need to know your employee isn’t sitting at a desk in the office. Using Extension Anywhere or Voice over IP, you can transfer, intercom and conference even when you’re not in the office.
| • Extension Anywhere - Activate any phone or Skype account(cellular phone, etc. ) as a fully capable office extension. |
• Voice over IP Remote Extensions - Deploy AltiGen VoIP Phones in Remote Locations |
| • One Number Access - Allows specific callers to reach you at up to four different telephone numbers. |
• Outlook Voice Access – Check your voicemail, email, calendar over the phone from any location |
Enterprise Manager
AltiGen’s Enterprise Manager consolidates multiple system management and provides directory synchronization across multiple servers. The Enterprise Manager also transparently forwards voicemail across servers for delivery to each user's local voicemail box for easy retrieval. Call Routing rules are also distributed across all systems so important contacts and customers are identified and routed to the appropriate workgroup or extension. Key Features:
- Directory Synchronization
- Voicemail Synchronization & Forwarding across sites
- Unified Multi-Site Call Routing Plans
- Global Dial-by-Name
- Global Extension Relocation
- Global DID List
- Global Least Cost Routing
- Quality of Service (QoS) Management
In addition to directory management, AltiGen’s Enterprise Manager also controls many aspects of your networks QoS settings via CODEC control and establishing user defined network data bandwidth quotas between remote sites and users.
AltiGen’s focus is on delivering world class VoIP communications solutions which meet all of your business requirements. AltiGen’s IP PBX servers are a completely integrated unified communications platform for businesses looking to stay ahead of the technology curve.
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