AltiGen Communications Inc Business VoIP Phone Systems, Call Centers

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The leading provider of Business VoIP Phone Systems
and Microsoft-based Unified Communications

Integrated Architecture
- Integrated Applications
- Reliable Architecture
- Easy Administration

Integrated Architecture
Integrated Applications | Reliable Architecture | Easy Administration  < See the Advantage

Formerly, in the world of proprietary hardware based phone systems, choosing a new business phone system was often limited to an evaluation of the features on the phone handset.  With VoIP choosing the right business phone system upon on three key decision factors: Applications, Administration, and Architecture. AltiGen’s VoIPIntegrated Applications phone systems have been designed with this in mind, to ensure the highest level of interoperability, reliability,functionality, and manageability.

Applications
Unlike the proprietary hardware-based phone systems, AltiGen’s VoIP phone system is software-based, running on your data network just like the other software applications you depend on to run your business. AltiGen’s award winning, integrated IP applications deliver a complete business communications solution, including Voicemail, Unified Messaging, Automatic Call Distribution, Call Recording, Call Activity Reporting, and Mobility solutions – designed to deliver superior business results for our customers.


Architecture
AltiGen’s VoIP phone systems are designed with an open, distributed architecture, built on industry standard Intel-based servers, SIP-compliant IP phones, and Microsoft-based IP applications. This adherence to widely-used standards provides a robust, reliable and scalable phone system which leverages a company's existing technology investment.


Administration
AltiGen’s VoIP phone systems are easily configurable to support both headquarters and branch office locations. The intuitive Windows-based Administration console enables either centralized or distributed management. With AltiGen, expensive Moves, Adds and Changes are a thing of the past.

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VoIP Phone System Features & Applications Business Solutions
Standard Phone System Features Advanced Phone System Features  
IP PBX Softswitch
VoIP Phones
VoIP Servers
Auto Attendant / IVR
Voice Mail
Windows Soft Phone Client
Operator Console
Windows Administration Client
IP Audio Conference Bridge
Advanced Call Routing
Call Center Agent Client
Call Center (ACD)
Call Center Supervisor Client
Call Recording
Advanced Call Reporting
Mobile Communications
Multi-Site Enterprise Manager
Application Program Interface (API/SDK)
Small Business
Enterprise
Multi Site/Branch Offices
VoIP Solutions
Mobility Solutions
Call Center Solutions

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