AltiGen Communications Inc Insurance Agency VoIP Phone Systems

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The leading provider of VoIP Business Phone Systems
and Microsoft-based Unified Communications

Case Study
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"The AltiGen system has delivered additional operational benefits of overhead reductions, increased staff performance monitoring, productive call patterns, call management and general workflow improvements”

AltiGen VoIP Business Phone Systems for
Insurance Agencies

AltiGen’s innovative, software-based IP PBX and integrated IP Unified Communications applications enables Insurance Agencies to maximize agent productivity, optimize lead generation and closing, and drive agency revenues.

AltiGen’s VoIP phone systems for branch offices and agencies easily scale from 5 to 5000 extensions per office. Built on Microsoft Windows Server and powered by Intel, the system includes the following integrated applications:

The AltiGen Advantage for Insurance Agents

Maximize the productivity of your agents

  • Increase phone call productivity with Visual Voice Mail, and One Click Call Backs of Missed Calls
  • Use Priority Call Routing to direct Key Customer and Prospect Calls to the Right Agent every time
  • Maximize production by tracking and reporting on all inbound and outbound call activity

Maximize the effectiveness of telemarketing prospecting campaigns

  • Improve Call Activity and Closing Ratios by integrating your IP phone system with your CRM
  • Prioritize call routing of Inbound Leads to available agents – whether they’re in or out of the office
  • Automate outbound calls to new business leadsInsurance Agent

Integrate your remote offices and employees

  • Provide work at home and remote employees with extensions on the main phone system – just as if they were in the main office
  • Connect, integrate and manage multiple distributed IP phone systems with Enterprise Manager
  • Improve Intra-Office Communications by enabling all employees to use a single phone system – regardless of location

Improve your mobile communications capabilities

  • Make and take phone calls from any location with Internet connectivity, with the AltiGen IP phone or IP Soft Phone
  • Virtually eliminate missed calls by Transparently Routing any call to any phone, with Mobile Extension
  • Allow calls to reach Out of Office agents at up to four different telephone numbers, with One Number Access

Improve management and control of your communications system

  • Allow your IT staff to centrally administer all IP phone systems – local and distributed
  • Control costs and improve employee productivity with complete end to end call reporting
  • Integrate your IP phone system to virtually any application with AltiGen’s open SDK

More Information      How to Buy      Product Demos


 
VoIP Phone System Features & Applications Business Solutions
Standard Phone System Features Advanced Phone System Features  
IP PBX Softswitch
VoIP Phones
VoIP Servers
Auto Attendant / IVR
Voice Mail
Windows Soft Phone Client
Operator Console
Windows Administration Client
IP Audio Conference Bridge
Advanced Call Routing
Call Center Agent Client
Call Center (ACD)
Call Center Supervisor Client
Call Recording
Advanced Call Reporting
Mobile Communications
Multi-Site Enterprise Manager
Application Program Interface (API/SDK)
Small Business
Enterprise
Multi Site/Branch Offices
VoIP Solutions
Mobility Solutions
Call Center Solutions


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