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Download the Case Study
"We chose AltiGen because
of its performance and functionality, including its incredible call center capability.”
Casey Swarts, VP of Technology, Hutchinson Credit Union |
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AltiGen VoIP Business Phone Systems for Credit Unions
AltiGen’s award winning Business VoIP phone system has been implemented in over 300 Credit Unions and Community Banks. Credit Unions choose AltiGen because it helps them decrease costs and better serve members.
AltiGen allows credit unions to unify branches, improve member retention and improve personalized service. Designed for self administration, AltiGen allows your IT staff to easily handle all day-to-day management.
AltiGen Advantages for Your Credit Union
Reduce costs
- Reduce service call costs and speed changes using AlitGen’s easy self-administration
- Eliminate long distance costs between branches using AltiGen’s integrated and reliable VoIP technology
- Effectively utilize employee resources by routing customer calls across branches
Increase member base and revenues
Improve member retention “Increasing retention by just 5% can increase profits by 100%”- Harvard Business Review
Unify branch locations
- Help your members reach the right person the first time
- Centrally manage all branches easily with AltiGen’s Enterprise Manager
- Communicate as if everyone was in the same branch
Better utilize employees across locations
- Route and queue member calls across multiple branches at the same time
- Allow employees with advanced skills to be shared across all locations
- Create transparency by allowing managers who travel to log into phones at any branch and immediately activate it as their own extension
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mes to keep members happy
