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Download the Case Study
"We never had a BDC before, not because we didn't need it, but because there was no way to support it. Now we have the capability to have 10-15 sales reps at each dealership
location in direct and immediate contact with our customers."
Rick Carey, World Car's VP of Customer Service |
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AltiGen VoIP Business Phone Systems for
Automotive Dealerships
AltiGen’s award winning VoIP Business Phone Systems enable Auto Dealerships to better manage leads, drive business and improve customer satisfaction.
In today’s business environment, Dealerships need a complete Unified Communications solution to say ahead of the competition. AltiGen delivers on this with its integrated VoIP-based communications solution.
AltiGen Advantages for your Dealership
Maximize the effectiveness of your business development center
- Improve Closing Ratios by integrating your IP phone system with your CRM
- Track all call information, and prioritize routing of inbound leads
- Automate callbacks of web leads and outbound telemarketing
Increase your customer satisfaction index
- Streamline customer communications – before and after the sale
- Provide designated customers with priority call handling
- Schedule and automatically generate post sales and service calls
Upgrade your mobile communications capabilities
- Make and take phone calls from any location with Internet connectivity
- Virtually eliminate missed calls by Transparently Routing any call to a mobile phone, with Mobile Extension
- Allow calls to reach your salespeople at up to four different telephone numbers with One Number Access
Enhance the efficiency of your service center
- Enable automated service appointment scheduling – 24/7
- Automatically generate service appointment reminder calls
- Streamline customer notifications for service completions and follow up
Improve management and control of your communications system
- Allow your IT staff to centrally administer all dealership and service centers’ phones
- Connect, integrate and manage multiple dealership phone systems with Enterprise Manager
- Control costs and improve employee productivity with complete end to end call reporting
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